Project_Communication - Northern Periphery Programme
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Transcript Project_Communication - Northern Periphery Programme
Project Communications
How to Apply Seminar
16th February 2011 – Copenhagen
Kirsti Mijnhijmer
Overview
Project Role
NPP expectations for project communication strategies
Internal communication
External communication
Target audiences
Professional standard
Benefits of a solid communication Strategy
Publicity Requirements
European Commission
NPP 2007-2013
Next Steps
For more information
Project Role
NPP communication strategy: cooperative effort
Projects form the link between the programme and citizens in the area
The programme needs to demonstrate tangible outcomes for the future
Programme communication resources limited
For this reason projects are expected to:
Promote products and services
Feedback (expected) outcomes to the programme level: indicators, examples of
promotional materials, success stories, case study
Develop mandatory communication tools within first 6 months
Budget for attending programme events
Follow EU & NPP publicity requirements
NPP expectations for project communication strategies
Internal communication
External communication
Target audiences
A professional standard
Benefits of a solid communication strategy
Internal Communication
Consider the information flow within the partnership
Develop a routine/model for keeping track of progress
How do you involve associated partners/stakeholders
What is the decision making structure
Especially important for Lead Partners: responsible for monitoring
Information structure can be part of Partnership Agreement
For example, agreement on how to deal with conflicts, delays, etc.
Detailed division of tasks and responsibilities.
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External Communication
Projects have a communication strategy, which forms an integral part of project
implementation: the communication strategy at the centre.
It is essential for the viability of project outcomes that projects can communicate their
products and services to the relevant target audiences (end users/financiers).
A business perspective
Attributes are clearly defined (marketing arguments)
The operation/cooperation is of secondary importance
Project communication measures demonstrate what is under development
Project communication measures demonstrate the business potential of
products/services and by that demonstrate their viability
A communication strategy should be in place from the start of the project to reach
self sufficiency at the end of the project (exit strategy)
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Target Audiences
It is essential for the viability of project outcomes that projects can communicate their
products and services to the relevant target audiences (end users/financiers).
Define your target audiences
Be realistic
Define their goals
Adjust your communication to meet their expectations and your objectives
Brand, layout, language, information, etc.
Potential target audiences:
End users
Other stakeholders
Policy makers
General public
Financiers
Own organisation
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A Professional Standard
Your project communication measures should demonstrate your project’s right to
exist
Justify use of tax payers’ money
Value for money and ROI: for general public but also for investors such as the
PMC
Transparency and accountability
Your project communication measures speak for the programme and for the EU (and
Non Member States)
Communication measures are expected to meet a professional standard
Similar to other parts of project implementation
Get experts where needed
Budget accordingly: approx. 5% of the project budget
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Benefits of a Solid Communication Strategy
Expected outcomes of a successful communication strategy:
Raised awareness with the general public
Better project implementation and therefore better achievement of project
objectives
Better viability of the project outcomes
Better internal communication between project partners and better management
Attracting more match funding and outside investments from participating
organisations and other stakeholders
More political support and support from citizens to ensure a longer lasting impact
of the project and more future support.
Communication is not just a burden or an expense: it can add value
You do not need to be an expert: use your common sense
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Publicity Requirements
European Commission
NPP 2007-2013
Publicity Requirements – European Commission
European Information & publicity requirements for projects:
Commission Regulation No 1828/2006, Articles 8 and 9 (and Annex 1)
Requirements:
Lead Partners are responsible for informing the public and partnership about
assistance received from ERDF
All information and publicity measures must include:
The European flag (emblem) and a reference to the European Union
A reference to the fund: “European Regional Development Fund”
Programme statement: “Innovatively investing in Europe’s Northern Periphery
for a sustainable and prosperous future”
Small promotional objects only need to have the EU flag and reference to the
European Union
Failure to comply can lead to grant cuts!
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Publicity Requirements – European Commission
European Flag
Guidance in Annex 1 of Regulation 1828/2006
Official colours: Pantone Reflex Blue and Pantone
Yellow 2C
Do not place it upside down!
Reproduction:
Preferably in colour
On a colour background: white rectangular
border
White and blue: Reflex blue and stars in white
Black and white: black stars on white
background
More information and downloads on:
http://europa.eu/abc/symbols/emblem/index_en.htm
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Publicity Requirements – NPP 2007-2013
Programme logo
To be included on all publications together with EU flag
Visual Guidelines
Mandatory communication tools within first 6 months:
Project website
Project logo
Promotional material for conferences, seminars, exhibitions, etc.
Project presentation in PowerPoint format outlining the project’s objectives
Completion of a brief project case study based on an NPP template
Submission of small collection of photos relevant to the project
Expected attendance at joint activities such as (should be budgeted for):
Lead Partner and partner seminars
One thematic seminar
One additional training seminar
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Publicity Requirements – Graphical Elements
Example of correct use of the mandatory graphical elements:
Graphical elements available on the NPP website.
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Next Steps
Assessment of the communication plan for Annual Report 2010
Website survey
New web platform for visualising project outcomes
For more information
Websites
Programme website, www.northernperiphery.eu
Downloadable graphical elements: flag and logo
Presentations previous events (InfoComm training, project websites
workshop)
LinkedIn Group “European Project Communications”,
http://www.linkedin.com/groups?mostPopular=&gid=1984695
Documents
Programme Manual “Part 1: How to Apply” – communication strategy
Programme Manual “Part 2: How to Apply an NPP Project” – requirements
Commission Regulation (EC) No. 1828/2006, articles 8 and 9 and annex 1
Contact details
Kirsti Mijnhijmer, Programme Manager for Information & Communication
Tel.: +45 3283 3784, E-mail: [email protected]
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Thank you for listening!