Communication is the process of understanding

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Transcript Communication is the process of understanding

Communication is the process of understanding and sharing meaning.
Chapter 1
The Process of Human
Communication
Presented by
Mr. Hor Chan Rotha
CMU’s Undergraduate Program
November 2008
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Course Objectives
1.
2.
3.
4.
5.
What is Human Communication?
Models of Human Communication
Communication Contexts
Communication Technologies
What is an Effective Communication?
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
1. What is Human Communication?
• Communication is the process of creating a
meaning between two or more people.
• Communication is the process of understanding
and sharing meaning.
I am very
happy to see
you
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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I need your
support
Thanks for
everything
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Linear / action
2- Models of
Human
Communication
Interaction
Transaction
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Action Model
Action Model: one person sends a message and
another person receive it.
Sender
S/Sender
Presented by Mr. Hor Chan Rotha
Message
Message
Receiver
R/Receiver
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Communication is the process of understanding and sharing meaning.
Interactive Model
Interactive Model: one person send a message to
a second person, who receives it and respond
with another message.
S
R
Presented by Mr. Hor Chan Rotha
Message
Message
R
S
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Communication is the process of understanding and sharing meaning.
Transaction Model
Transaction Model: Communicators
simultaneously send and receive messages.
S/R
Presented by Mr. Hor Chan Rotha
Message
R/S
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Feedback
Sender
Message
Receiver
Feedback
S/R
R/S
Message
Transactional model
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
3- Communication Contexts
•
•
•
•
•
•
•
•
Intrapersonal Communication
Interpersonal Communication
Intercultural Communication
Interviewing
Small group Communication
Public Communication
Organizational Communication
Mass Communication
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Intrapersonal Communication
It is the process of understanding and sharing
meaning within the self.
Why do we need to communicate with
ourselves?
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Intrapersonal Communication
Ex.
• Talk to ourselves,
• Internal problem solving,
• Planning for the future,
• Evaluate ourselves,
• Relationship with others,
• Walk to class,
• Driving to work,
• Taking a show...
Presented by Mr. Hor Chan Rotha
You are a
leader of your
own universal !
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Interpersonal Communication
It is the process of understanding and sharing
meaning at least two people when relatively
mutual opportunities for speaking and listening
occur.
Dyadic communication: is a two-person
communication: interview, parent, spouse…
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Intercultural Communication
It is the communication between members of
different culture.
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Interviewing
• It is a communication transaction that
emphasizes questions and answers.
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Communication is the process of understanding and sharing meaning.
Small Group Communication
• It is the process by which three or more
members of a group exchange verbal and none
verbal messages in attempt to influence one
another.
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Public Communication
• It is referred as public speaking.
• It is the process of understanding and sharing
meaning with an audience; one person is
generally identified as the source/speaker and
other are recognized as receivers/listener.
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Organizational Communication
• It is the exchange of oral, nonverbal, and
written message among people working to
accomplish common tasks and goals.
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Mass Communication
• It is a communication that is mediated.
• It consists of messages that are transmitted
to large, wide-spread audiences via
electronic and print media.
Electronic media: television, radio...
Print media: newspapers, magazine …
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
4- Communication Technologies
• It is often referred to e- communication
such as fax, phone, mails, internet, email, ebusiness, e-commerce…
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Communication is the process of understanding and sharing meaning.
5- What Is an Effective Communication?
• It is referred to:
– understanding,
R/S = Receiver/Sender = 1
– pleasure,
– attitude influence,
– improved relationship,
– and action
• Effective Communication is successful when
meaning is understood.
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Communication is the process of understanding and sharing meaning.
Summary of Human Communication
Process
Sender
Message
Receiver
Channel
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
What is Human communication?
Transaction model
Feedback
Sender
Message
Receiver
Linear/action model
Feedback
Interaction model
Presented by Mr. Hor Chan Rotha
Chapter1: Process of Human Communication
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Communication is the process of understanding and sharing meaning.
Review questions
1. What is communication principle?
2. What is Human Communication?
3. What is sender?
4. What is message?
5. What is receiver?
6. What is noise?
7. What is channel?
8. How many Models of Human Communication?
9. What is an action communication?
10. What is an interaction communication?
11. What is a transaction communication?
12. What is the Communication Context?
13. What are Communication Technologies?
14. What is an Effective Communication?
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