Transcript Cox Machine Leadership Communication Process

Cox Machine Leadership
Communication Process
May 14, 2012
Jason Cox
Chief Technical Officer
Cox Machine, Inc.
Aerospace components and
assemblies since 1954
160 employees
~25M sales
Machining in Wichita, KS
Sheet-metal in Harper, KS
Major customers Spirit, Cessna,
Vought, Gulfstream, HBC,
Boeing
Leadership Comm. Process
Overview (TLD)
Communication is performed regularly, consistently across staff
members at all levels, and is used to communicate and reinforce
company direction and expectations including vision, mission,
goals, and values to all employees and key suppliers/partners.
To accomplish this we must:
Develop Communication Strategy
Develop Communication Structure
Set Frequency and Purpose
Share Benchmarking Data
This process is structured by our management team and
reviewed on a quarterly basis for effectiveness.
Strategy/ Sturcture (TLD)
Strategy of Communication
Establish Teams – Top to Bottom
Establish Purpose – Mission statement for team
Establish Benchmarking/Driving forces – Measurement of success
Structure of Communication
Meetings are held on a periodic basis as defined by the Communication
Structure document.
Communication
Structure
Document
Downward
Communication
Ensure every employee receives an employee handbook with
up-to-date personnel policies. (Human Resources)
Ensure every employee has access to current org chart.
(Posted)
Regularly hold meetings. This helps employees perceive what
is important, gives them a sense of direction and fulfillment and
let’s them know that leadership is on top of things.
Ensure all employees receive periodic performance reviews,
including their goals for the year, accomplishments, needs for
improvement and plans to help the employee accomplish the
improvements. (Direct Report)
All-Company Meeting Agenda
Breakfast
Steve Cox, President/ CEO
Craig Avagian, VP, Quality
Doug Hayes, VP, Business Development
Stormie Myers, Human Resource Manager
Jason Cox, Chief Technical Officer
Break
Brenna Davis, Chief Operating Officer
Debbie Molde, Division Manager
Rory Traffas, Division Manager
Steve Cox, President/ CEO
Question/ Discussion Period
Lunch
Opening Remarks
Corporate Quality
Business Development
Overtime
Technology
Future Outlook
Wichita Division
Harper Division
Employee Service Awards
Upward
Communication
Ensure all employees give regular status reports to their
supervisors. Include a section for what they did last week, will
do next week and any actions/issues to address.
Ensure all supervisors meet one-on-one periodically with their
employees to discuss how it’s going, hear any current concerns
from the employee, etc. This cultivates an important
relationship between supervisor and employee.
Use supervisor/staff meetings to solicit feedback. Ask how it’s
going. Use a round table approach to hear from each person.
Act on feedback
Employee suggestion/comment box