Transcript What is Communication - $100

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What is Communication - $100
Communication is the act of
exchanging _____.
What is Communication - $100
WHAT IS INFORMATION?
What is Communication - $200
Managers use communication every
day. In fact they spend as much as
three quarters of their time _____.
What is Communication - $200
WHAT IS COMMUNICATING?
What is Communication - $300
Managers must give _____ to and
_____ the people who work for them.
What is Communication - $300
WHAT ARE DIRECTION
AND MOTIVATE?
What is Communication - $400
Managers must be able to convince
customers that they should _____
_____ with them.
What is Communication - $400
WHAT IS DO BUSINESS?
What is Communication - $500
Managers must be able to _____
the _____ of others.
What is Communication - $500
WHAT ARE ABSORB AND IDEAS?
Learning to Communicate - $100
Managers communicate in _____ and
_____.
Learning to Communicate - $100
WHAT ARE WRITING AND
VERBALLY?
Learning to Communicate - $200
Before managers can master either
form of communication, they must be
able to identify the _____, develop
good _____ skills, and understand the
importance of _____ communication.
Learning to Communicate - $200
WHAT ARE AUDIENCE,
LISTENING AND NONVERBAL?
Learning to Communicate - $300
To communicate effectively managers
need to determine:
What the audience knows?
What does it want to know?
What is its capacity for _____ _____?
What does it hope to gain by listening?
Is the audience friendly or hostile?
Learning to Communicate - $300
WHAT IS ABSORBING
INFORMATION?
Learning to Communicate - $400
_____ _____ _____ enable
managers to absorb the information
they need, recognize problems and
understand other people’s _____.
Learning to Communicate - $400
WHAT ARE GOOD LISTENING
SKILLS AND VIEWPOINTS?
Learning to Communicate - $500
Establishing eye contact, using facial
expressions, and raising or lowering
voices are all forms of _____ _____.
Learning to Communicate - $500
WHAT IS NONVERBAL
COMMUNICATION?
Written Communication - $100
Managers communicate in _____ every
day.
Written Communication - $100
WHAT IS WRITING?
Written Communication - $200
To communicate _____, managers
must be able to write clearly, concisely,
and persuasively.
Written Communication - $200
WHAT IS EFFECTIVELY?
Written Communication - $300
Write as simply and _____ as possible.
Be sure that the content and _____ of
the document are appropriate for the
audience.
Written Communication - $300
WHAT ARE CLEARLY AND TONE?
Written Communication - $400
_____ are use to communicate with
people within the same _____.
Written Communication - $400
WHAT ARE MEMOS AND
COMPANY?
Written Communication - $500
_____ are documents that provide a lot
of information about a particular topic.
They are used to provide managers
with the information they need to
_____ _____
Written Communication - $500
WHAT ARE REPORTS AND MAKE
DECISIONS?
Verbal Communication - $100
Communicating _____ is important for
managers.
Verbal Communication - $100
WHAT IS VERBALLY?
Verbal Communication - $200
Make emotional contact with listeners
by _____ _____ _____ ____ where
possible.
Verbal Communication - $200
WHAT IS ADDRESSING THEM BY
NAME?
Verbal Communication - $300
If communication takes place in
offices, hallways are next to the water
fountain it is _____ _____.
Verbal Communication - $300
WHAT IS INFORMAL
COMMUNICATION?
Verbal Communication - $400
Be enthusiastic and project a _____
_____.
Verbal Communication - $400
WHAT IS POSITIVE OUTLOOK?
Verbal Communication - $500
Avoid empty sounds or words, such as
“uh”, “um”, “like”, and “you know”.
Sprinkling your speech with these
empty _____ will make you sound
unprofessional.
Verbal Communication - $500
WHAT ARE FILLERS?
Grab Bag - $100
Name the three types of written
communication that we discussed.
Grab Bag - $100
WHAT ARE LETTERS, MEMOS,
AND REPORTS?
Grab Bag - $200
Name the parts that are included in the
heading section of a memo.
Grab Bag - $200
WHAT ARE
TO:
FROM:
DATE:
SUBJECT/RE:?
Grab Bag - $300
The name of the bibliography section
of an MLA style report is _____.
Grab Bag - $300
WHAT IS WORKS CITED?
Grab Bag - $400
You are in a budget crunch and you
have to lay off several workers.
According to our class discussion, the
form of communication that you
should you is _____.
Grab Bag - $400
WHAT IS VERBAL?
Grab Bag - $500
You changed two of your company
policies. The form of communication
that you should use to relay this to
employees is _____.
Grab Bag - $500
WHAT IS WRITTEN?
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