Transcript File - Professional Communications

Unit 4
Intrapersonal
Communication
Personal Perception

Deciding what data
to pay attention to

It’s a filtering
process
Factors that Influence Personal
Perception

Values - reflect your
priorities

Beliefs - thoughts and
ideas you accept as truths

Culture - a strong
influence on how you
interpret information
Factors that Influence Personal
Perception

Bias - perception through
which we view the world.

Prejudice - a preconceived
judgment. To pre-judge.

Attitudes - either positive or
negative. They are hardly
ever with no opinion.
Factors that Influence Personal
Perception

Expectations - what you
expect for yourself and
those around you.

Knowledge - the more you
have the better judgments
you make.

Communication Skills understanding the
communication others use.
Self-Concept

Real self - who you really are

Perceived self - how others view you

Ideal self - who you would like to be

Public self - how you act in public

Private self - how you are by yourself

Professional self - how you act in a job setting
Self-Concept

Social self - when you interact with others. In social
situations

Intellectual self - part of you that uses knowledge

Emotional self - part of you that processes & uses
feelings

Physical self - body, athletic ability, gracefulness,
coordination, well-being

Artistic self - part of you that is creative or artistic.
Johari Window

Open – everyone knows

Blind – others know, but
you don’t

Hidden – nobody knows,
but you do. Secrets

Unknown – nobody knows,
or not discovered yet