Transcript Wright Brothers Leadership Laboratory

Standard
• A standard is a measure of what a thing should
be, a benchmark, a yardstick.
• It is a rule or principle used in judgement.
• Purpose of a standard is to provide specific
guidance on conduct, performance and
discipline.
LL3.2.1 - Standard
Barriers to Communication
• No common core of experience - Words will have
different meanings without the same experience.
• Confusion between the symbol and the thing being
symbolized - Words are symbols used to express
meaning to a message.
• Misuse of abstractions - Without the same experience,
abstract words may inaccurately describe the specific
experience you meant.
LL3.2.2 - Barriers to Communication
Facts of Communication
Words sometimes do not fit the fact of communication.
Three facts that influence our language usage are:
• Fact of complexity - A word simply does not convey
all of its meaning.
• Fact of change - Words have a tendency over time to
change meaning.
• Fact of differences - Words are used for similarities,
when they have difference meanings.
LL3.2.3 - Facts of Communication