Transcript GOTW Power Point

Welcomes You To
Getting Over The Wall
Positive Communication in
the IEP or IFSP
Trainer’s Name
Insert photo
here
Many parents report that their child’s
annual IEP meeting ranks as one of the
most stressful events of the year.
Many teachers report that their students’
annual IEP meetings rank as some of the
most stressful events of the year.
Parents
Educators
Parents
Parents
Educators
What is communication?
The process of communication is what
allows us to interact with other people.
Methods of Communication
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Verbal
Nonverbal
Written
Listening
Verbal Communication
Word
Choice
Verbal Communication
• Tone
• Enunciation
• Pauses
• Loudness
• Emphasis
Verbal Communication
“SARAH is
behind in Math.”
“Sarah IS
behind in Math.”
“Sarah is BEHIND
in Math.”
“Sarah is behind
in MATH.”
Verbal Communication
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Respectful
Acronyms
Jargon
Conclusions
Ask!
Should
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Tone of voice
Speak up
Loudness
Interrupting
Child-focused
Non-Verbal Communication
Non-Verbal Communication
Non-Verbal Communication
Non-Verbal Communication
Non-Verbal Communication
Nonverbal Communication
• Listening
posture
• Crossed arms
• Eye roll
• Watch / Clock
• Faking
• Ask
Written Communication
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Permanent
Complete
Large groups
Formal
Informal
Written Communication
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Outline
Short
Sweet
Neat & legible
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Receipt
CC
Copy for you
File
Active Listening
Active Listening
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Be attentive
Main point
Take notes
Paraphrase
• Ask
• Judging
• Body
Language
Top Two
Communication
Barriers
Negative History
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The Past
– Conflict / Emotions
– Choose your Battles
– Forgive/Forget/Pretend
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The Present
– Different Circumstances?
– Different People?
– Letting Go & Moving On
Top Two
Communication
Barriers
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Being Emotional
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Parents
Educators, too
Us vs. Them (again!)
Humans
Potential for Conflict =
Fear & Anxiety
Negative History &
Emotions
• Acknowledge
Fear & Anxiety
• Draft
• Make a list
• Stay in touch
• Take a friend
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Suggest a break
Relevant?
Expend energy?
Let it go
Learn!
Positive Communication
Activity
American Heritage defines
CONSENSUS...
1. An opinion or position reached
by a group as a whole
2. General agreement
The Individuals with Disabilities
Education Act relies on a consensus
model of decision making?
That you have already worked toward
consensus with a group today?
Steps to Building Consensus
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Define the problem
Listen
Compromise
Brainstorm
Alternatives
Input from ALL
Celebrate Success!!
If Consensus is Not Reached
Informal Options
• Meeting w/teacher
• Reconvene IEP
meeting
• Meet w/principal
• Write an informal
email or letter
• Call / meet with
District Rep(s)
• Call Tallahassee
(with a question)
• Call CFPC!
If Consensus is Not Reached
Keys to Effective Communication
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Confidence
Show Interest
Open-Ended Questions
Listen Twice, Speak
Once
• Knowledge is Power
• Take a Risk
• Start Small
Why work at getting
over the wall?
“Unity is strength...
when there is teamwork and
collaboration, wonderful things
can be achieved.”
Mattie Stepanek
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