Transcript Powerpoint

CT 410 Advanced
Interpersonal Communication
Struggling in Relationships
gardening metaphor for
relationship
Miller: assertive message
• concrete behavior
• interpretation
• feelings
• consequences
Do interests converge or
diverge?
Negotiations (Steve’s
version)
• Competitive bargaining
• Collaborative bargaining
• Interpersonal bargaining
Goals
• to win
• mutual benefit
• greater good, transformation
Bargaining Approach
• competitive
• outcomes interdependent
• cooperative, ecologically
interdependent
What Counts as Evidence?
• what we want/need
• objective criteria
• emotions, reason,
empirical evidence,
community values
Communication Style
• formal, no trust, hostility
• collegial, substantial trust
• dialogic, significant trust &
vulnerability, caring
Assumptions about Communication
• communication as container of
meaning
• communication as linkage
• communication as performance,
voice, narrative
Assumptions about Structure
• hierarchical, authority based
• hierarchical, input encouraged
• egalitarian, democratic
Leadership Behaviors
• directive
• participative
• flexible, servant leadership
Standpoint or Location
• traditional self-interest
• enlightened self-interest
• feminist, communitarian
Perspective on Bargaining
• discrete event
• processual during bargaining
process
• processual, continuously
ongoing
Question
Pious
Assumptions
use a
perspective
by
incongruity
Become
aware of
your
illusions
johari
window
known
to others
not known
to others
known
to self
open
not known
to self
blind
hidden unknown
Bochner: self disclosure is a
highly overrated activity.
personal values
- Magritte
Bochner: long term
relationships are
maintained by illusions of
truth, exaggerations of
goodness, and less than full
communication
Kaminer:
we live in
a cult of
victimage
Are we entitled to be happy?
. . . life,
liberty, and
the pursuit
of
happiness.
relationships
need a spirit
of
improvisation.
When might we not be direct,
honest and straightforward?
• hurt feelings
• cause anger
• damage relationship
• lose face
equivocation
operates under
conditions of
uncertainty.
Julia Wood #2
constructive
voice
loyalty
assertive
yielding
exit
neglect
destructive
Gender differences in conflict
• females talk to maintain relationships
• males become aggressive
• females enable conversation
• males get higher blood pressure
• females are trained to be sensitive
• males use exit and neglect strategies
• females use loyalty and voice strategies
Harriet Lerner
Who is responsible Kilmann and Thomas
Conflict Management Model
for what????
assertion compete
concern
for self
collaborate
compromise
non-assertion avoid
non-cooperation
accomodate
cooperation
concern
for other
identify personal preferences for
fight patterns, and discuss this in
relationships.
• avoid
• accommodate
• compete
• compromise
• collaborate
• avoid - avoid
• avoid - accommodate
• avoid - compete
• avoid - compromise
• avoid - collaborate
• accommodate - accommodate
• accommodate - compete
• accommodate - compromise
• accommodate - collaborate
• compete - compete
• compete - compromise
• compete - collaborate
• compromise - compromise
• compromise - collaborate
• collaborate - collaborate
We place responsibility for what
happens in a relationship either in
ourselves, the other person, or perhaps
in the luck of the situation.
ponder these:
your parent calls and asks
how you are doing in your
classes. You don’t think you
are doing as well as he/she
would like you to do.
your roommate asks what
you think of the bright
posters they’ve just put up
around the room. You
think they are a bit tacky.
Your romantic partner
asks how many other
people you’ve really loved
before you met her/him.
You don’t want to be
truthful.
Your boss at work wants to
know what your plans for
the future are. You plan to
leave as soon as you find a
better job.
Your mother asks you about
what your brother/sister
has been up to lately. They
have been doing something
she wouldn’t be happy to
hear.
Your romantic partner
wants to know why you are
spending so much time with
your other friends. You
have been bored with the
relationship lately.
Gottman - two marriages:
his and hers
• men have a harder time
recovering from being
upset - blood pressure &
heart rate rise higher and
stay high longer.
• physiologically men don’t
need to relate to people as
much as women . . .
a relation ship . . . who
tends to be in-charge?
In order to keep a man
engaged in a difficult
discussion, a woman often
raises the intensity to keep
the man responsive.