Transcript Employer and Employee Communication Powerpoint

Employee & Employer
Communication
The key to a
successful
career & life
Communication - The
imparting, conveying
or exchange of ideas,
knowledge,
information, or
attitudes
Good Verbal
communication
 Voice fluctuation, not
monotone
 Speed or rate, how fast you
talk
 Clarity and articulation
Effective Communication
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Cooperation
Honest listening
Clear Instructions
Respect for one another
Clarifying questions
Proper feedback
Openness to divergent opinions
Good Listening
 Good eye contact
 Being interested
 Not interrupting
 Not Talking! Open your ears!
 Repeating or Paraphrasing back
to others
Non- verbal
communication
What does your body
language and actions
tell your employer?
Good Non- Verbal
Communication
 Smiling and making eye
contact
 Being neat and clean
 Nodding head in
agreement
 Listening to the
employer/employee
 Approaching the
employer/employee
 Standing upright and
acting interested
Non-Verbal Communication
Continued…
 Putting down other
things to assist
others
 Being friendly
 Welcoming body
language
 Standing upright and
acting interested
Poor Non-Verbal
Communication
 Standing with arms
folded
 Having a
slumped/leaning posture
 Talking on the phone
when the employer
needs you
 Not giving direct contact
 Ignoring
3 Types of Communication
 Speaking
 Listening
 Non-verbal (body language)
Techniques to improve
communication
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Smiling and making eye contact
Being neat and clean
Nodding head in agreement
Listening to the employer/employee
Approaching the employer/employee
Standing upright and acting interested