Transcript True Colors Pres2012

characteristics of Blue comm.
• Friendly
• Helpful
• Expresses
emotions
• Optimistic
• Foster harmony
• Takes time to
relate
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Empathetic
Creative
Indirect
Reads between the
lines
• Personal
• Polite &
compassionate
how Blue listens
“More than words”
• What’s the meaning behind the
message?
• What do I see, hear, feel, about
what’s being communicated?
– What value is the speaker trying to
relate to me? Does it match mine?
• Message is secondary
how to communicate w/ Blue
• Acknowledge them
• Let them know you
care
• Pay attention to
congruency (body
language)
• Include them
• Patience
• Listen for feeling
• Let them share what
they know
• Hear them out
• Show appreciation
• Use gestures of
friendship
• Tactful feedback
• Recognize
contributions
characteristics of Gold comm.
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In writing
Purposeful
Appropriate
Task focused
Loyal
Predictable
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Chronological
Detail oriented
Status quo
Judgments
Closure
Accountable
how Gold listens
“Devil’s in the detail”
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Chronological details
Not “filling in the blanks”
Listen for responsibility
Information gathering
Right & wrong/Appropriateness
– Speaker intentions
– Speaker status within given context
how to communicate w/ Gold
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Be specific
Outline procedures
Plan ahead
Stay on target
Save surprises &
novelty
• Don’t interrupt
• Apologize when
appropriate
• Appeal to strong
sense of right &
wrong
• Acknowledge hard
work
• Maintain composure
• Be consistent
• Recognize
contributions
characteristics Orange comm.
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Confident
Loud
Casual
Desire to speak
in the moment
• “Now” oriented
• Quick
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Brief
Straightforward
In motion
Flexible
Varied
Involved
how Orange listens
“Make it work”
• Looking for entertainment, impact,
relevance, usefulness
• Lose interest easily if lengthy
• Make interesting connections
• Try to determine motives
• Concerned with how to use
information now
how to communicate w/ Orange
• Be prepared to
listen for straight
content
• Lighten up
• Use sound bites
• Match their
speed
• Move with them
• Appreciate their
flair
• Give them an
audience
• Offer options
• Make it a
challenge
• Recognize their
contributions
characteristics of Green comm.
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Purposeful
Private
Logical
Think before they
speak
• Irritated with
“stupid questions”
• Abhor redundancy
• Theoretical
• Like the big picture
• Love to share
ideas
• Ask a lot of
questions
• Use big words
• Communicate with
conviction
• Wry sense of
humor
how Green listens
“Problem solved, what next?”
• Looking for information (data
gathering) & purpose of
communication
• Assume you want a problem solved
or are providing necessary
communication
• Redundancy, extreme emotion, things
they aren’t interested = tune out
• Problem solving
how to communicate w/ Green
• Give time to think
• Don’t misinterpret
need for info
• Give big picture
• Stick to logic
• Watch your
vocabulary
• Notice their
humor
• Debate for fun
• Speak with
purpose
• Understand &
heed
• Recognize their
contributions
Ways you can
improve your
communication
with others…
Blue, maybe try…
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Practicing objectivity
Saying “No”
Learning to hear “No”
Speaking up
Recognizing the difference between
politeness & interest
• Finding others who communicate like you
do
Gold, maybe try…
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Giving in a little
Having more patience
Considering other options
Practicing peripheral listening
Accepting others
Stepping back
Orange, maybe try…
• Being aware of how others may
see you
• Waiting for a response before
proceeding
• Identifying others requirements
• Noticing when you’re
exaggerating
• Focusing when listening to others
Orange, try…
• Pausing before commenting
• Recognizing others
• Using softeners when making
requests or giving direction
• Making a decision & sticking to it
• Finding other oranges
Green, maybe try…
• Being more aware of what people are asking
of you (details or no details)?
• Tempering your “why”
• Making room for others emotions
• Paying attention to other people’s needs
• Listening without fixing
• Acknowledging others’ intent
• Not debating
• Making time for your relationships
• Letting others know what’s going on with you
How is this color
displayed in your
work life?
How is the color
displayed in your
personal life?
What do you like about your color?
What do you dislike about it?
How do others misunderstand you?
What’s that like for you?
What do others need to know about
working with you?
“The thing you need to know
about our color is…”
“We know you don’t understand
it, but here’s why we…”
“You need us in your group
because we…”
What do you value in your communication with
others?
What’s important to you when people are
communicating with you?
How do you approach communicating with
others?
What do you need to remember to be careful
about when communicating with others?
How do you listen?
What would this group value in their
communication with others?
What would you assume this group sees as the
purpose of communication?
What would be a “turn off” to this person when
you are communicating with them?
What is the correlation between communication
and the relationship of the communicators?
When this group is listening to you, what do you
think they are listening for?