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Lecture No. 4
Language and Style
Topics to be covered
 Write sentences using the active and passive voice
 Adjust sentence length
 Eliminate single and double negatives
 Write using a neutral tone
 Double the final consonant correctly when adding a suffix
 Use negative prefixes correctly
 Use of a/an/and correctly
See the advertisement in the Newspaper
Hot Job
Electronics Foreman:
FT,Top Salary, Growth Potential, good
benefits. As degree preferred. Minimum 5-yrs
experience with broad background in electrical
repairs. Strong computer and communication
skills a plus. Writing ability required. Proficiency
in office tools is required.
Importance of Communication
(Views of Different peoples)
 Hoyt Hudson, vice president of an ISP (internet service
provider) in Chicago." Someone who can come with
precise communication has a real advantage in today’s
environment”
 Pete McGarahan, executive director of the help desk
institute, in San Franciso, says “One of the best
investments of his career was hiring a trainer to teach
business writing for IT professionals.”
 Kevin Jetton, Executive vice President of the Association
of Information Technology Professionals (AITP) says
“You can have the greatest technical skills in the world,
but with solid communication skills, who will know and
can understand each and every thing with a very short
span of time”
Writing
Language and Style
Language and Style
The language and style of writing use for technical
communication depends on the Audience
 The background
 Need
 Purpose of the people who will read
information.
Suggestion for Good writer:
–
–
–
–
choose the most effective terms.
Keep in mind the understanding level of audience
writing style and organization should be user friendly
Just keep it short and simple
Factors to be Considered
In this section we focuses on four factors
 Sentence length
Voice
 Negatives
 Tone
Active voice
&
Passive Voice
 In speaking, you can vary( Change the pitch) your voice
and tone to communicate a message more effectively.
 For example,
 Speaking slowly and clearly with strong voice adds authority to
message.
 Speaking in lively voice with changes in pitch and inflection can
make message more interesting.
the same case when we consider writing
In writing just like speaking we also have different voices.
The most common voices are following
 Active voice
 Passive voice
Active Voice
 The main emphasize is the fact that the subject of
the sentences does some-thing.
 It directs attention to the subject
“The teacher places the book on the table.”
 ………..
The emphasis on the teacher and what he did.
There is no confusion about who put the book on the
table.
Passive Voice
 The passive voice emphasizes the idea that the
subject is acted upon.
 It directs attention away from the person or thing
doing the action, and focuses on the thing that
was acted upon
“The book was placed on the table”
 see the sentence carefully
Now the emphasis is on the book, not who placed
(moved) it. And helping verb ‘was’ is used.
Comparison
Consider the following sentences, and decide
which message sounds stronger.
 Communication skills can be improved by taking
college writing classes.
 Take college writing classes to improve your
communication skills.
The first sentence is weaker due to the indirect
language and passive voice. The second sentence,
using the active voice, has a clearer message with
stronger tone.
Sentence Length
Technical communication can be full of ideas and
facts,
Shorter sentences are usually easier to understand than
long,complicated sentences.
Sentences over 25 words are too long for the most
readers to understand
Compare the following sentences:
 The bird flew into the yard. The cat was waiting.
The cat was in the shadow. The tree had the
shadow.
 when the bird flew into the yard, the cat was
waiting in the tree’s shadow.
How to write
good sentences
?

A document with sentences that are
similar in length and structure sounds
dull.
Variety in sentence length and
construction makes the message more
interesting.
Technical writers must pay close
attention to sentence length for
understandability and interest.
Negatives
Understanding negative sentence is difficult.
 People often mis-read or fail to see the negative words,
– such as
• not,
negative prefix, such as
• non or do not.
See the sentences carefully
 “do not remove the battery before turning off the Mobile.”
if possible, rephrase the sentence to avoid negative
sentence instruction.
 “Turn off the Mobile before removing the battery.”
Tone
 “Tone is attitude which tells that the writer
is positive, negative, or neutral”
or in other words you can say that.
 “Emotions of writer are expressed in
words.”
Tone can be casual or formal. It can be
positive, negative or neutral. Writers set the
tone of their documents by the words they
use.
 Formal English creates a formal tone.
 Informal English, using slang or
abbreviated words sets a casual tone.
 Sarcastic or angry words set a negative
tone.
 Neutral words set a businesslike tone, free
of emotion or manipulation.
Word Watch
(Use of a, an & and)
The words (a, an & and) are often misused.
Some times this happens because the writer is
not sure to use a or an.
Other times writer means to say and, but forgets to
add the final d. These three words not
interchangeable.
Vowels: Vowels are the letters a,e,i,o,u. before
that u will use :an”.
Consonants: All other letter then Vowels are
consonants.
Use of A, An & And
Use “A” before Consonants," An” before
Vowels and “And” is use for conjunction of
two sentence
Rules:
 Use a in front of a word beginning with a
Consonant sound.
 Use an in front of a word beginning with a
Vowel sound.
 Use and to join words.
Assignment………No 1.
 How many vowels are in actual other than
normal?
 What are the articles?
 Make 20 different sentences with the use of
vowels , consonants & articles?
Total Marks 30
Submission Date 21-10-2008.