Transcript communication - people.vcu.edu

COMMUNICATION
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Forms of
Communication
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Examples
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What Makes
Communication
Effective?
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What Makes
Communication Effective?
1. Message is of importance.
2. Vision presented could affect the
listeners.
3. Speakers established themselves as
authorities in what they were
talking about.
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What Makes
Communication Effective?
4. Speakers believed in what they
were presenting.
5. Speakers got to the point.
6. Speakers used personal skills of
speaking, body language, tone of
voice, and charisma.
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Effective Communication
First Aid Medical Emergency Form
Who:
What:
Where:
When:
Why:
How:
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Wood Badge patrol member
Snake bite
Turner Campsite
15 minutes ago
We need assistance at the Health Lodge
Call 911; request ambulance; notify health &
safety personnel and Course Director
Basic Blueprint of
Communication
• A Sender
• A Message
• A Receiver
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Applies to All Forms
of Communication
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Spoken
Written
Film
Music
even Pantomime
Effective Listening as a
Communication Tool
• Begins with good listening
• Provides what listeners need
• Engages listeners minds
• Is a two-way process
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Engaging the
Audience
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What Do You
Want?
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What Do You Want?
We want:
• Knowledge
• Learn a skill
• Understand something
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Barriers to Effective
Communication
1. Lack of common ground
2. Lack of sincerity
3. Lack of authority
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Barriers to Effective
Communication
4. Lack of clarity
5. Poor presentation skills
6. Lack of receptiveness
7. Environment
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Ways to Assure
Good Communication
1. Common Ground
2. Sincerity
3. Authority
4. Clarity
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Ways to Assure
Good Communication
5. Good Presentation Skills
6. Receptiveness
7. Environment
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Effective Communication
and the
Teaching of Skills
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Effective Communication
and the Teaching of Skills
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Good Teaching
• Make it hands-on.
• Set an achievable, understandable goal.
• Use a multimedia approach.
– handouts, visual aids, etc.
• Demonstrate the process.
• Let participants try it.
• Give support and praise.
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Effective Skill Instruction
is Part of BSA’s
“Four Steps to Advancement.”
1. A Scout Learns.
2. A Scout is Tested.
3. A Scout is Reviewed.
4. A Scout is Recognized.
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Communication
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A tool of leadership
Essential to effective teams
Happens in the “common ground”
Should be clear and concise
Sender/receiver consider each other
Is written, verbal, and nonverbal
Feedback is a gift
Great Leaders Are
Great Communicators!
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Ticket
Begin to Work
Your Ticket After:
April 18, 2005
Finish Your
Ticket Not Later Than:
Oct 19, 2006
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