Transcript Presentazione di PowerPoint

Liceo Scientifico
“G. Galilei” –
Pescara
CLASS: I A
STUDENT’S NAME:
DAVIDE D’ADDARIO
ENGLISH TEACHER:
PROF.SSA
MISCIA ROBERTA
Communication
What is communication?
“Communication”
derives
from
“communis”, a Latin word that means
“in common” (i. e. something that
people share).
What feeling is this girl showing?
Hands up: despair
Eyes
looking
down:
anguish
Frown
Eyebrows:
worry
“I’m desperate! ”
The purpose
• Communication is oriented towards a target.
• The message reaches the receiver (through
a canal  verbal or non-verbal)
• The receiver decides what to answer
This process is called FEEDBACK
The poles of communication
MESSAGE
Communication is a
“transfer”
of
information
Communication is a
“relationship”
Sender
The person who
starts the
conversation
Subject A
Receiver
The person
that receives
the message
Subject B
Verbal and non-verbal communication
☺ The things we say originate verbal
communication.
Θ The things we do not say make
communication non verbal,
this unique
form of communication involves our: body,
voice, emotions.
Both verbal and non-verbal forms of
communication are indispensable and can
convey different messages.
Verbal communication
• Verbal communication has many purposes, but its main
function is to convey a message to one or more people.
• Verbal communication can be used:
- to inform,
- to persuade,
- to entertain people.
In combination with non verbal forms of communication,
verbal communication is the primary means to express
our ideas among people.
Non Verbal Communication
• Non Verbal Communication (NVC) is the
message
expressed
without
words
employment: face expressions, voice,
emotions, actions.
• NVC is mostly unconscious
Types of Non Verbal communication
A. Body language:
hands, eyes, arms, face expressions
B. Clothing: the way we get dressed and the choice
of colours we make
C. Voice: tone, speed, volume
D. Space and distance from the others
E. Touch
The stardard “iter” of communication
The senders:
want to communicate 100%
They manage to communicate 70%
The receivers receive 50%
They understand 20%
They remember 10%
The canals of communication
Communication researchers state that only 7% of a message is
carried by words.
Listeners receive the other 93% through non-verbal means.
Spoken words account for no more than 30-35% of all our social
interactions.
Modern communication
• Computers: we can use a computer to communicate in a lot
of different ways:
- e-mail
- chat rooms
- surfing the net
- e-commerce
- blogs
- searching engines
• Mobiles: you can text messages to your friends on a very
small screen. You can use a kind of code to send messages.
Modern communication:
ADVANTAGES
1)
2)
3)
4)
5)
6)
7)
Enhance relationships (direct contact with
people all over the world)
Immediate communication
Better understanding of what other people are
saying
Increasing productivity
Direct purchage of the products needed
Reduced stress
MSG It’s a cool way to communicate by writing
DISADVANTAGES
1)
2)
3)
4)
5)
6)
E-surfing: you cannot be sure who you’re talking
to
Some websites need your personal information
(people can use this information to contact you)
If commercial companies know your e-mail
address, they can send you junk mail
E-commerce you can’t see the real thing before
you buy it
E- commerce: make sure your credit card details
are secret
MSG it’s not good to express complex ideas
“Shhhh….!”
Even “silence” speaks…
VISUAL COMMUNICATION
Points of “view”…what about yours?