Transcript Blogs - What I Learned Today

Nicole C. Engard
NJLA Annual Conference
May 1, 2008
Intranet 2.0:
Fostering Communication & Collaboration
Jenkins Intranet Timeline
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2001
− Intranet 1.0 Completed
2002
− Jenkins tries a message board
2005
− Strategic plan finds communication
lacking
2006
− Intranet 2.0!
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Problems to be Addressed
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Communication between staff,
managers and staff, and between
departments
Too many places to look for
information (email, Jenkins site, staff
schedule, and room rentals)
Organization: No navigation on
Intranet & no logical way to find info
Cluttered email inboxes
communication was all via email and
word
mouth
Nicoleof
C. Engard
– NJLA Annual Conference – May 1, 2008
The Solution
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A new communication &
collaboration friendly Intranet
Ability for all staff members to create
blogs without web team interference
Ability for all staff members to edit
and add pages on their own
Easy access to shared calendars and
documentation
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Example of Projects at Jenkins
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
It's time to start a new project in
your library - what do you do?
Set up a meeting with everyone
involved?
• Start a list of tasks on your calendar?
• Create a document assigning specific
people to tasks?
•
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
How do you go about doing
those things?
Pick up the phone?
• Send out an email with your documents
attached?
• In person?
•
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
At Jenkins we created a blog
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Typical Project Procedures
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project
And now,everyone knows little bits and pieces
and no one knows everything.
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Then there’s the issue of finding
information years down the road
…
How many of you can say that one year
down the line you’ll be able to find that
email regarding policy changes?
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Jenkins’ Solution - Blogs
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Web-based & full-text searchable
Archived & backed up
Visible to all staff – no one is left out
Fewer emails in our inboxes
Conversational (email-like) format
Date and time stamps
Ability to link to relevant pages &
comments
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
What did the staff
think?
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Kathy Coon – Deputy Director
It has cut down on some of the clutter in
my inbox. Now that the important facts
are on the project pages, I no longer save
everything!
• It's great having everything related to a
project in one place.
• When I worked on my annual report
last year, it helped put the year in
perspective.
•
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Project’s Complete:
Now What?
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Once your project is done, what do
you do with all of those documents
you were passing back & forth?
Store them on a shared drive?
• Add links to them to your intranet?
• Store them in your email?
• Print them out?
•
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
At Jenkins we’d use a wiki
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Jenkins’ Solution - Wikis
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Web-based & full-text searchable
Archived & backed up
Visible to all staff – no one is left out
History of edits with date and time
stamps
Ability to link to relevant pages &
comments
Sound familiar?
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
What did the staff
think?
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
It's a darn nuisance, making
documentation, but ya gotta or
you won't remember what ya
did last tuesday. These wiki
thangs are better than tha old
way.
- Ken Snyder, Network Admin
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Let’s See It In Action!
Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Nicole C. Engard
Open Source Evangelist
LibLime – http://liblime.com
[email protected]
http://web2learning.net
Any Questions??
Learn more:
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