Transcript SCBDOK - Istat.it

New ways of working at Statistics
Sweden – a description with emphasis
… on preparatory sub-processes
Eva Elvers
Statistics Sweden
[email protected]
Outline of the presentation
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Work during 2007, the Lotta-project
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New and renewed departments 2008
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The statistical production process
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The preparatory sub-processes
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Some concluding remarks
Work during 2007 – structure
The so-called Lotta-project
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Standardisation: processes and tools
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Quality assurance
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Competence development and
management issues
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Communication and involvement
Work during 2007 – some areas
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SOA, Service Oriented Architecture
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Structured data warehouses
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Data collection, coding
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Questionnaires: design, construction, …
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Editing: several studies
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Communication of quality with users
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Process data and metadata
New organisation 2008
New and renewed departments:
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A new Process Department
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Dep. Research and Development changed
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IT and methodological architecture
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Quality
–
Projects
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Other changes, e.g.
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Communication
–
National Accounts
Process department
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Management
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Process owners and ‘assistants’
five broad process areas
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Maintenance and test, models
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Process implementation
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Centralised Methodology
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Centralised IT
How-to-do and support
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Standard methods and tools – successively
decisions
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Checklists – tool and assistance
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‘Business Operation Support System’ (BOSS)
initiated; general texts and checklists first
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Networks
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Respond to questions, suggestions, …
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Implementation order?
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Develop
SCB
The statistics production process
Evaluate and feed back
8
Establish
user needs
Plan and
design
Build and
test
Collect
Process
Analyse
Publish and
communicate
1
2
3
4
5
6
7
Support and infrastructure
Here emphasis on
processes 2-3
2. Plan and design - process
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Design a new survey
(production process)
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Re-design an existing survey
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Continuous improvements;
adjustments for a new
production round/year
Choose, allocate, and plan
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Choose methods and tools within each
process based on recommendations, and
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also so that they fit together, for
the whole production process
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Allocate resources between processes –
how?
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Plan production flow, staff and times
Knowledge needed
… for choices and for improvements
Process data (paradata)
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Quality – indicators
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Costs
Study Q/C - relationship
Q: value added – measure?!
Influence on quality components, e.g. accuracy
3. Build …
… according to design
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Questionnaire
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Production tools: Use or adjust
existing tool or develop tool, if needed
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Communication between tools, so
production flow
… and test
– what?
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Questionnaires
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Production tools
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Production flow
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Pilot test/study
Test – in what senses?
Different methods and competences:
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Statistical methods
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Qualitative methods
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IT
Exchange between these three:
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how-to-think
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methodology
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concepts
Concluding remarks
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Great and important changes
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Communication vital, ‘all’ directions
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Development continues
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Implementation
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Preparatory sub-processes
started and on their way