Transcript New Jersey - Department of Information Systems • NJIT

Festschrift for
Starr Roxanne Hiltz
and Murray Turoff
New Jersey Institute for Technology
Newark, NJ
Friday 12th, 2007
• MT: Originator of the Policy Delphi technique,
an extension of the Delphi Method for use in
Policy and Decision Analysis. First to automate
and conduct Delphis in real time on time-sharing
computer systems in 1970.
• MT: Developed and used email, Delphi, and
computer conferencing for coordinating 1972
price & wage freeze.
• Linstone, H., & Turoff, M. (Eds.) (1975). The
Delphi method: Techniques and applications.
Addison Wesley Advanced Book Program.
• MT: Managed and evolved the original EIES
operation serving over 2000 users in the U. S.
and abroad from 1976 to 1990.
• Hiltz, S. R. & Turoff, M. (1978/1993) The
network nation: Human communication via
computer. Reading, Massachusetts: Addison
Wesley.
• Hiltz, S.R., & Turoff, M. (1981). The evolution
of user behavior in a computerized conferencing
system. Communications of the ACM, 24(11),
739-751.
• Kerr, E. & Hiltz, S. R. (1982). Computer-
mediated communication systems: Status and
evaluation. New York, Academic Press.
• MT & SRH: conceived of the possibility of
structures and processes to support group
decision making and group collaboration within a
computer-mediated communication environment
(now called GDSS and CSCW); helped to design
and conduct some of the first experiments on
them.
• Turoff, M., & Hiltz, S. R. (1982). The electronic
journal: A progress report. Journal of the
American Society for Information Science, 33(4),
195-202.
• Hiltz, S. R. (1984). Online communities: A case
study of the office of the Future. Norwood NJ:
ABLEX Publishing Corp. One of the earliest and
pioneering longitudinal studies of Online
Communities.
• Hiltz, S.R., & Turoff, M. (1985). Structuring
computer-mediated communication systems to
avoid information overload. Communications of
the ACM, 28(7), 680-689.
• Hiltz, S. R., Turoff, M., & Johnson, K. J. (1986).
Experiments in group communication via
computer, 1: Face-to-face vs. computer
conferences. Human Communication Research,
13(2), 225-252.
• SRH: Conceived the possibility of an online
"virtual classroom" environment; designed,
implemented, and studied the first version of
such a system in 1986-88; these are now
generally referred to as Asynchronous Learning
Networks.
• Hiltz, S.R. (1988). Productivity enhancement
from computer-mediated communication: A
systems contingency approach. Communications
of the ACM, 31(12), 1438-1454.
• Hiltz, S. R., Turoff, M., & Johnson, K. (1989).
Experiments in group decision making, 3:
Disinhibition, deindividuation, and group process
in pen name and real name computer
conferences. Decision Support Systems, 5, 217232.
• Hiltz, S.R., & Johnson, K. (1989). Measuring
acceptance of computer-mediated
communication systems. Journal of the American
Society for Information Science, 40(6), 386-397.
• Turoff, M., Foster, J., Hiltz, S. R., & Ng, K.
(1989). The TEIES design and objectives:
Computer mediated communications and
tailorability. Proceedings of the 22 Annual Hawaii
International Conference on System Sciences,
Vol. III, pp. 403-411.
• Hiltz, S.R., & Johnson, K. (1990). User
satisfaction with computer-mediated
communication systems. Management Science,
36(6), 739-764.
• Turoff, M. (1991). Computer-mediated
communication requirements for group support.
Journal of Organizational Computing, 1, 85-113.
• Hiltz, S. R. (1994). The virtual classroom:
Learning without limits via computer networks.
Norwood, NJ, Ablex Publishing.
• Fjermestad, J., & Hiltz, S.R. (1998). An
assessment of group support systems
experimental research: Methodology and results.
Journal of Management Information Systems,
15(3), 7- 150.
• Turoff, M., & Hiltz, S.R. (1998).
Superconnectivity. Communications of the ACM,
July, p. 116.
• Fjermestad, J., & Hiltz, S. R. (2000). Group
support systems: A descriptive evaluation of case
and field studies. Journal of Management
Information Systems, 17(3), 112-157.
• Turoff, M., Chumer, M., Van de Walle, B., &
Yao, X. (2004). The design of a dynamic
emergency response management information
system. Journal of Information Technology
Theory and Application, 5(4), 1-36.
Some Relationships
• SRH: Ph. D. in Sociology, Columbia University,
June 1969, and M. A. in Sociology, Columbia
University, June 1964.
• Met at TPRC breakfast table 1978.
• Got me on EIES as member of social network
group.
• Significant impact on dissertation.
• Got to know their EIES data very well.
• Funding for computer time ….
• Rice, R. E. (1980). The impacts of computermediated organizational and interpersonal
communication. In M. Williams (Ed.), Annual
review of information science and technology, 15
(pp. 221-249). White Plains, NY: Knowledge
Industry Publications.
• Rice, R. E. (1982). Communication
networking in computer-conferencing systems: A
longitudinal study of group roles and system
structure. In M. Burgoon (Ed.), Communication
yearbook, 6 (pp. 925-944). Beverly Hills, CA:
Sage.
• Rice, R. E. & Barnett, G. (1986). Group
communication networking in an information
environment: Applying metric multidimensional
scaling. In M. McLaughlin (Ed.), Communication
yearbook, 9 (pp. 315-338). Beverly Hills, CA:
Sage.
• Rice, R. E. & Borgman, C. (1983). The use of
computer-monitored data in information science
and communication research. Journal of the
American Society for Information Science, 34(4),
247-256.
• Rice, R. E. (1990). Computer-mediated
communication system network data: Theoretical
concerns and empirical examples. International
Journal of Man-Machine Studies, 32(6), 627-647.
• Rice, R. E. (1988). Issues and concepts in
research on computer-mediated communication
systems. In J. Anderson (Ed.), Communication
yearbook, 12 (pp. 436-476). Beverly Hills, CA:
Sage.
• Rice, R. E., Hiltz, S. R., & Spencer, D. (2004).
Media mixes and learning networks. In S. R. Hiltz
& R. Goldman (Eds.), Learning together online:
Research on asynchronous learning (pp. 215-237).
Mahwah, NJ: Erlbaum.
SHR and MT kind to invite me to be on several
NJIT dissertation committees:
• Diane Dufney, Group decision support
systems, 1995.
• Raquel Benbunan, Effects of computer-
mediated communication systems on learning
performance and satisfaction, 1997.
• William Anderson, Cultural values and
communication mode: A study of culturally
homogeneous and culturally
heterogeneous groups, 2000.
• David Spencer, A field study of use of
synchronous computer-mediated communication
in asynchronous learning networks, 2002.
• Yuanqiong Wang, Design and evaluation of a
list gathering tool in a web-based collaborative
environment, 2003.
• Zheng Li, Design and evaluation of a voting
tool in a web-based collaborative environment,
2003.
Invited SRH to present on virtual classroom at
SCILS, Rutgers as they were beginning to discuss
providing some online courses. Concerned about
technological emphasis; Roxanne emphasized
pedagogical philosophies, participation,
involvement.
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lake and canoes
hot tub
heather
rocks
plants (some in my Princeton yard!)
camelias
holiday letters
THANK YOU THANK YOU
THANK YOU THANK YOU
ROXANNE and MURRAY!