Transcript NPQ Instructor I

NPQ Instructor I
Introduction and Registration
Sign the time in sheet.
Classroom Rules
– Students can only miss 3.6 hours of the
class.
Excused or unexcused.
– Be careful with the laptops, these are on
loan.
– Silent your cell phones
– Notify instructor of emergencies.
Speaking Activity
Find out some about your neighbor.
– Name
– Agency
How long
Position
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Current Assignment
Why are you here
Favorite TV show
Favorite Movie
Little known fact
What else did you learn?
Overview
Unit 1: Introduction/Communication
Unit 2: Legal Considerations
Unit 3: Instructor’s Role in Safety
Unit 4: Demonstration Techniques
Unit 5: Instructional Media
Unit 6: Instructional Delivery
Unit 7: Classroom Management
Unit 8: Testing and Evaluation
Terminal Performance Objective
Students shall deliver a 10-15 minute
presentation using at least 3 different
audio/visual aids.
Enabling Objectives
Examine the challenges instructors will
encounter and how to properly handle
situations.
Why be a fire service instructor?
In-Service Training
Supervisor
What kind of impact can you have?
Influences
Who has influenced you?
– Career
– Life
– Etc…
Influence as Instructors
All levels
– Station
– Battalion
– Department
– Region
Promoting Positive Values
Break down and build up
– Constructively
Motivate others
– Enthusiasm is contagious.
Instructor Roles
Profession- requires specialized
knowledge and long, intense preparation
that includes:
– Learning
– Maintaining
– Committing
Instructor Job
Many Obligations
Plan and conduct training
Evaluate training program
Feedback
Provide formal information
Organizational Success
The instructor’s role is very important.
Vital to the success of the organization.
Organizational Success
Philosophy and values
Change
Research, observation, and participation
Organizational Success
Communicator between organization and
students
Diversity can be the greatest challenge.
“Organizational success depends on YOU.”
Role Model
Positively influence personnel
Model and influence performance
Promote high self-esteem
Reflect professionalism and commitment
Characteristics of Effective
Instructors
Three categories:
– Leadership Ability
– Instructor Attributes
– Qualities to Emphasize
Leadership Abilities
Lead or Guide learners
– Simple and manageable
Provide learning opportunities
Know when to follow
– “Let the reins go.”
Promote policy
Instructor Attributes
Certain personal qualities and behaviors
contribute to the instructor’s success and
effectiveness of transferring needed
information.
Instructor Attributes
Include but not limited to:
– Ability to understand and work well with
people
– Desire to teach
– Competence in subject
– Enthusiasm
Instructor Attributes
Motivation
Ingenuity and Creativity
Empathy
Mediation skills
Qualities to Emphasize
Positive characteristics
Avoid “Pit falls”
Students want:
– Honesty
– Sincerity
– Solutions
– Inspiration
– Positive humor
Communication
What are ways that we communicate?
Communication
Two way process
Instructor as mediator
Communications model
Communications Model
Sender
Message
Instructional Media (Medium)
Receiver
Feedback
Environment
Communication model
Message
Via Medium
Sender
Communication
Process
Feedback
Receiver
Senders
Starts here
Encodes
Message
Convey intended message
Clear and concise.
Instructional Media
Method or format message is transmitted
Use a variety
Receiver
Recipient of the message
Decodes
Filters to consider:
– Semantics
– Emotions
– Attitudes
– Role expectations
– Nonverbal cues
Feedback
Gives the communicators an idea of how
the individuals perceive each other.
Listening
– Sometimes hard but very important.
Question, comment, argument, or
agreement.
Environment
Hearing is different from listening.
– Distractions
Effective
Communication
Here’s a smile to lighten your day…
This is the transcript of an ACTUAL radio conversation of a U.S. naval
ship with Canadian authorities off the coast of Newfoundland, 10/95.
Americans:
avoid
Canadians:
the
Americans:
divert
Canadians:
Americans:
Canadians:
Please divert your course 15 degrees to the north to
a collision.
Recommend you divert YOUR course 15 degrees to
south to avoid a collision.
This is the Captain of a U.S. Navy ship. I say again,
YOUR course.
No. I say again, you divert YOUR course.
THIS IS THE AIRCRAFT CARRIER USS NIMITZ, WE
ARE A LARGE WARSHIP OF THE U.S. NAVY.
DIVERT YOUR COURSE NOW!
This is a lighthouse. You make the call.
Speaking Techniques
Learn, practice, and perfect speaking
skills.
Gain class attention
Recognize your own distracting
techniques
Other Challenges for Instructors
Meet Multiple priorities
Work with diverse learners
Counter the apathy of personnel or
management
Adapt to change
Other Challenges for Instructors
Cooperate with others
Promote the organization
Meet management directives
Provide for safety.
Other Challenges for Instructors
Continue professional development
Schedule training
Manage funding and resources
Recruit qualified instructors
Any Questions?
Summary
The instructor roles
Characteristics of effective instructors
Communication
Challenges
Any Questions?
The End.