Transcript CORE VALUES, MISSION AND VISION

BASIC STRATEGIC LEADERSHIP SKILLS
 Who is a leader?
 A person who has the capacity and will to rally men
and women to a common purpose and the character
which inspires confidence
 Leadership is very key to organizational growth and
development
 What magic do leaders use to influence others. This
training will focus on communication and team
building as key to strategic leadership
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What makes people want to follow a leader?
 Leaders are effective because of who they are on the
inside – in the qualities that make them up as people.
 If you can become the leader you OUGHT to be on the
INSIDE, you will be able to become the leader you
WANT to be on the OUTSIDE.
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Objectives
By the end of this lesson, the participant
should be able to:
1) Appreciate and explain the basic
effective leadership skills.
2) Make a commitment to be effective
leaders in their constituencies.
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CHARACTER
 Character defined
 All the qualities and features that make a person, groups
of people and places different from others.
 The way that something is, or a particular quality or
feature that a thing or an event or a place has.
 Strong personal qualities such as the ability to deal with
difficult or dangerous situations.
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Character Cont….
 How a leader deals with the circumstances of life tells
volumes about his character.
 Crisis doesn’t necessarily make character but it
certainly reveals it.
 Adversity is a crossroad that makes a person choose
one of two paths: Character or compromise, Choose
character, become stronger Choose compromise,
become weaker
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Character cont
 Character is more than talk
 Character is a choice
 Character brings lasting success with people.
 Leaders cannot rise above the limitations of their
character.
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Character Cont…
 Highly talented leaders often fall apart when they
achieve a certain level of success.
 People who achieve great heights but lack the bedrock
character to sustain them through the stress are
headed for trouble.
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Character Cont…
 They are destined for one or more of four A’s:
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Arrogance
Aloneness
Adventure – seeking (destructive)
Adultery
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CHARISMA
 Charisma is the ability to draw people to you.
 To attract others:
 Love Life
 See good in people.
 Give people hope.
 Share yourself
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Charisma Cont…
 Road Blocks to Charisma
 Pride
 Insecurity
 Moodiness
 Perfectionism
 Cynicism
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Charisma Cont…
Improving your Charisma
 Change your focus
 Play the first impression game
 Share yourself
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COMMUNICATION
 Developing excellent communication skills is
absolutely essential to effective leadership.
 Without effective communication, you travel alone.
 “Educators take something simple and make it simple.
Communicators take something complicated and make
it simple”- John C. Maxwell.
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COMMUNICATION Cont…
 4S’s of Communication
 Simplify the message
 See the person.
 Show the truth.
 Seek response.
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COURAGE
 Definition: Courage is fear that has said its prayers -
Karl Barth, Swiss Theologian
 As you approach the tough decisions that challenge
you, recognize these truths about courage:
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COURAGE Cont…
1.Courage Begins with an Inward Battle
2. Courage Is Making Things Right, Not Just
Smoothing Them Over.
3.Courage in a Leader Inspires Commitment from
Followers.
 4. Your Life Expands in Proportion to your
Courage.
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COURAGE Cont…
 To improve your courage, do the following:
 Face the music.
 Talk to that person.
 Take a giant step.
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FOCUS
 Focus is giving attention and effort etc to one
particular subject or situation or person rather than
another.
 The keys are to being a truly effective leader are
priorities and concentration.
 A leader who knows his priorities but lacks
concentration knows what to do but never gets it done.
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FOCUS Cont…
 How should you focus your time and energy?
 Focus 70 Percent on Strengths
 Focus 25 Percent on New Things
 Focus 5 Percent on areas of Weakness
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FOCUS Cont…
 To get back on track with your focus, do these
things:
 Work on yourself.
 Work at your priorities.
 Work in you strength.
 Work with you contemporaries
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FOCUS Cont…
 To improve you focus, do the following:
 Shift to strengths.
 Staff your weaknesses.
 Create an edge.
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INITIATIVE
 Initiative is the:
 Ability to decide and act on your own without waiting for
somebody to tell you what to do.
 Power or opportunity to act or gain an advantage before
other people do.
 Four qualities that enable leaders make things happen
 1.
 2.
 3.
 4.
They Know What They Want
They Push Themselves to Act
They Take More Risks
They Make More Mistakes
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LISTENING
 A good leader encourages follower to tell him what he
needs to know, not what he want to hear – John C.
Maxwell
 Leaders touch a heart before they ask for a hand.
 They learn what is in the heart through listening
 A lot of voices are clamoring out there for your
attention.
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LISTENING Cont…
 Remember there are two purposes of listening:
 To connect with people
 To learn.
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Keep your ear open to the following people:
Your Followers
Your Customers.
Your Competitors
Your mentors
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LISTENING Cont…
 To improve your listening, do the following:
 Change your schedule
 Meet people on their turf.
 Listen between the lines
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POSITIVE ATTITUDE
A successful man is one who can lay a firm foundation with the
bricks others have thrown at him.
To be an effective leader, having a positive attitude is essential.
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What it means to be positive
 Your Attitude Is a Choice
 2.
Your Attitude Determines Your Actions
 3. Your People Are a Mirror of Your Attitude
 4. Maintaining a Good Attitude Is Easier Than
Regaining One
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To improve your attitude, do the
following:
 Feed yourself the right “food”
 Achieve a goal every day.
 Begin setting achievable daily goals for yourself.
 Write it on your wall.
 As incentive, people put up award they’re won,
inspirational posters, or letters they have received.
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RELATIONSHIPS
 The most important single ingredient in the formula of
success is knowing how to get along with people Theodore Roosevelt, American President
 People don’t care how much you know, until they know
how much your care 
John C. Maxwell
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RELATIONSHIPS
 The ability to work with people and develop
relationships is absolutely indispensable to effective
leadership
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RELATIONSHIPS
 How to manage and cultivate good relationships
as a leader
 1. Have a Leader’s Head – Understand People.
 2.
 3.
Have a leader’s Heart – Love People
Extend a Leader’s Hand – Help People
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RELATIONSHIPS
 To improve your relationships, do the following:
 Improve your mind.
 Strengthen your heart.
 Repair a hurting relationship.
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SECURITY
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You can’t lead people if you need people.
Insecure leaders are dangerous – to
themselves, their followers, and the
organization they lead – because a leadership
position amplifies personal flaws.
Insecure leaders have several common traits:
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SELF – DISCIPLINE
 “The first and best victory is to conquer self” - Plato,
Philosopher
 If you want to become a leader for whom selfdiscipline is an asset, follow these action points:
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SELF – DISCIPLINE
 Develop and follow your priorities.
 Make a discipline lifestyle your goal.
 Challenge your excuses
 Remove rewards until the job is done.
 Stay focused on results.
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VISION:
 The future belongs to those who see possibilities
before they become obvious.
 To get a handle on vision and how it comes to be a part
of a good leader’s life, understand these things:
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VISION:
 Vision Starts Within.
 Vision Draws on Your History
 Vision Meets Others’ Needs
 Vision Helps Gather Resources
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END OF PRESENTATION……..
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What is Communication?
 Communication is about sending and
receiving information.
 Effective communication will only
happen if information is sent, received
and then understood.
 Communication is not complete without
feedback from the receiver that they
have understood the message.
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Why Communicate?

To change behavior.
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To inform.
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To rectify / correct understanding and to enhance a
reputation.
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As an incentive.
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Qualities of a good message
 Short and Simple.
 Clear / unambiguous.
 Clear target.
 Spells out expectations.
 Consistent.
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Types of Communication
 Formal
1) Written communication
Examples
a) Letter: Mainly used for external communication.
b) Memorandum: Used for internal communication and sent
internally.
c) Reports, forms, notice-boards, magazines, newspapers.
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Advantages of written communication
a) It serves as an evidence of a message sent.
b) It can act as a contract or an agreement.
c) It helps in storage of information e.g. In files for
future reference.
d) Complex information which can not be easily
articulated can be written down for clarity.
e) Avoids face to face contact with the recipient.
f) Fast- In cases of email/fax.
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Cont’ of Communication
Disadvantages of written communication
 It is time consuming to produce or
compile information which would have
otherwise been spoken.
 It doesn’t show the emotional state on the
sender
 It is relatively expensive in terms of tools,
e.g. printers, pens, and other writing
materials.
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PRINCIPLES OF WRITTEN COMMUNICATION
1.There must be clarity of purpose.
 No ambiguity.
 Be clear - inform, motivate or guide, etc.
2.The information should be legible.
3.Logical structure:
 A clear and understandable order.
 Sections should relate to each other in a
logical order without contradiction.
 Good flow of ideas and data relationships.
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Cont’ of Communication
2) Oral communication – Team briefings
Advantages:
a)
Allows new ideas to be generated
b)
On the spot feedback
c)
Information spreads quickly among people

The telephone and public address system are other
methods of oral communication.
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Cont’ of types of communication
Informal communication occurs when and as
appropriate without the need to follow procedures. e.g.
grapevine.
Effective communication requires both formal &
informal channels
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Channels of Communication
 Internal - to people within the organization
 External – to those outside the organization.
 Vertical – Top-Down & Upwards – from subordinates
 Horizontal – Between departments, people at the same
level in the organization
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Activity
 Which of these channels is best used
to communicate plans and results?
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Communication Networks
1) The Circle – E.g. communication between middle
managers, personal assistants, deputy…in the same
level.
2) The Chain – One person passes information to
others, who then pass it on. Used mainly within a
hierarchy e.g. police or civil service.
3) The Wheel – A person, group or department
occupies a central position.
4) Connected or “all channel” network – May be used in
small group workings – participatory - This
encourages feedback e.g. when department needs to
brainstorm.
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Barriers to Effective
Communication
Skills of sender and receiver: How is it explained and/or
understood.
2) Jargon – Limits the people who understand.
3) Choice of medium or channel of communication.
4) Perceptions and Attitudes.
5) Form of the message: (a) Is it too loaded? (b) Poorly written?
(c) Comprehensible (d) Conveying the intended message?
6) Stereotypes – Who wrote i.e. the source may determine how
it is understood.
7) Length of chain of command or distance.
8) Wrong target for the message.
9) Breakdown of chosen channel.
10) Cultural orientation of sender and recipient may differ.
1)
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Qualities of an Effective Communicator
The Greeks taught that, “The medium is the message”
 Three Qualities of effective communicator
1. Ethos – Credibility and character. The word ‘ethics’ comes
from this.
2. Pathos – Care for the listeners. This generates words as
empathy, sympathy, apathy.
3. ‘Logos’ – You must have something to say.
 Ethos and Pathos carry the bulk of our communication.
They are character qualities and therefore can be observed.
They are a demonstration or visual aid of the speaker’s
message.
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Interpersonal Qualities and Skills
1)
2)
3)
4)
5)
Respect – Appreciate other people’s opinions.
Genuineness – Be authentic, genuine, sincere, real.
Empathize – Feel with the audience, enter their world.
Be concrete – Specific, direct and complete responses.
Listening – How do you demonstrate this? Listen ‘actively’,
‘reflect’ accurately.
6) Presentation – Language- verbal.
- Eye contact
- Self disclosure – Allow others to know you
7) Be in Control
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GROUP ROLE PLAY
Group 1:
Present a drama / skit depicting a
leader who lacks listening skills.
Illustrate the possible repercussions
therein.
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Group role play cont’
Group 2:
 You are addressing a public baraza
on the issue of security in your
region.
 Dramatize inappropriate body and
verbal language.
 Capture the audiences reaction.
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Group role play cont’
Group 3:
You have received communication from
‘above’ on the new RRI.
Assemble your team and communicate
the action plan. (Capture the key
qualities of good communication)
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Group role play cont’
Group 4:
You have received communication
plans from ‘above’ on the new RRI.
Assemble your team and ‘miscommunicate’ your action plan.
(capture the essence of poor communication).
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Activity
 This assignment requires that you keep a diary of your
official tasks for a week.
 Single out all the activities and events that have
elements of communication.
 Evaluate at least two of the activities using the
following guidelines:
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Cont’ of activity
 What situation called for this event?
 What is the objective of the
communication?
 What channel did you use? Why?
 How will you know you have
communicated?
 What avenues of feedback have you
given the audience?
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Cont’ of activity
 Evaluate the channels of communication
that are used in your Department, office,
organization.
 Are they effective?
 What can be done?
 Develop an action plan for correcting/
addressing the shortcomings of the
communication process.
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Cont’ of activity
Is the communicator separate from
the message?
Does our life affect our message?
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STRATEGIC LEADERSHIP  TEAM BUILDING
 Team leaders direct and guide the activities of other
team members, stimulate personnel to work together
as a team, and provide feedback to team members
regarding their performance.
 Effective team leaders demonstrate the following
behaviours:
1. Specify tasks to be assigned.
2. Coordinate the gathering of required information.
3. Make positive statements to motivate individuals and
teams.
4. Ask for related input.
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TEAM
 A team is a collection of individuals, who are highly
communicated, directing their energies towards a
known defined goal, which is achieved through their
joint, complementary efforts, for the benefit of all.
 The combined efforts of the team members can
achieve what single individuals could not.
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Why is a team necessary?
 If the team is working well, there is synergy and
enthusiasm.
 People are there because of what they can contribute,
not because some organization charts says so.
 If the team wins, each individual wins.
 If the team loses, each member shares the loss.
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How teams work
 Individuals are bound together by their
interdependence and driven by a shared sense of
purpose.
 But teams don’t just jell overnight.
 A group of people doesn’t become a team just because
they are brought together for some reason and told to
get on with it.
 They struggle through various stages of growth, and if
they emerge triumphant at the end, it will be because
they’ve worked at it.
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Effective team leadership
 Inform other team members of errors in a positive
manner.
 Focus the team’s attention on task.
 Consider and assess risks and alternatives.
 Look out for others in the team.
 Ensure the team is fully informed.
 Alert others to their actual or potential work overloads.
 Provide feedback to the team on performance.
 Continually assess and reassess the situation
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Advantages of working in a team
 Ease in problem solving
 Effective Planning
 Better use of Resources
 Better Decision Making
 Contributions to needs
 Shared Ideas & Minds
 Greater Innovation & Creativity
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Advantages of working in a team
 Honesty & Integrity cultivated
 Joint ownership & Accountability
 Better Communication – more listening
- Seeking to understand
 Delay in implementation of some things.
 Ease in handling & resolving conflict
 Professionalism
 Improved Interpersonal Skills
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Every ones Target
 Truths – about issues & Solutions
 Accountability – on outcomes of whatever Action
 Respect – for each other, Care & Rights
 Growth – for each member
 Empowerment – Independent thinking & Action
 Trust – Dependability on each other
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TEAM Acronym
 Together
 Each
 Achieves
 More
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Other strategic leadership skills
 Administrative skills ie reward management ,facilitation,
recognition
 motivation of staff,
 mobilization skills
 Necessary support/linkages
 END OF PRESENTATION
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