Transcript CROWNWeb
CROWNWeb Training CROWNWeb – Training • Matt McDonough Communications Coordinator NW7 • Christian Campbell Study Director NW7 CROWNWeb Training Our Agenda Today • Curriculum • User Feedback and Logistic Challenges • Training Approach • Physical Training • Quick Start Guides/Cards • LMS Web-Based Training CROWNWeb Training Alpha 3 Curriculum Based on content available in Alpha 3, the training curriculum* will include: PREREQUISITES Basic Computing 101 Data Security Overview Using the CROWNWeb LMS Common CROWNWeb Functionality FACILITIES Adding/Editing/Deleting Facilities Adding/Editing/Deleting Personnel Searching for and Viewing Personnel Adding/Removing Positions Managing User Role/Scope in CROWNWeb *subject to change and/or rearranging PATIENTS Viewing/Editing/Deleting Patient Attributes Viewing/Editing/Deleting Admit Discharge Info Adding/Viewing/Editing/Deleting Treatment Info 2728/2746 Completing a 2728 Form Viewing/Printing/Deleting 2728 Forms Completing a 2746 Form Viewing/Printing/Deleting 2746 Forms EDI GAP PATIENTS REPORTS PART CROWNWeb Training What Users Have Told Us • • • • • • Multi-cultural audience Facility personnel rotation Limited Network funding Mixed experience and knowledge of technology Preconceived opinions of technology Limited availability for attending training CROWNWeb Training Logistical Challenges • Training required for national audience – 50 States – 4 Surrounding Territories • Communication of Training to 5000+ providers (15,000+ personnel) • Communication of Training to 17 networks (approximately 80 personnel) • Communication of Training to LDO community • Communication of Training to CMS personnel • Limited window of opportunity –Conditions for Coverage (4/2008) –Release 1 (2/2009) CROWNWeb Training Role-Based Training Specialized training based on system roles: Providers LDOs Networks CMS Includes all applicable functionality for the User’s role. CROWNWeb Training Training Approaches Channels of training offered to Networks and Facilities: • Physical (In-Person) Training • Quick Start Guides/Cards • Learning Management System (LMS)based Web Training CROWNWeb Training Physical Training Sessions delivered across the country over a 3-month span: Collaborative LDO training Network “Train the Trainer” Training Facility Training CROWNWeb Training Physical Training Details • Content • All courses listed in curriculum (plus A4 content) • Hands-on opportunities for attendees • Opportunities to ask questions and get answers • Classes and Locations • Up to169 individual classes • 46 locations nationwide (including HI and PR) • Locations chosen based on population and facility density • Cost • No cost to attend – Attendees must cover own travel and lodging CROWNWeb Training Quick Start Guides/Cards • Written instruction • Subset of User Guide • Information is “chunked”: – Modular design – Adult Learning • Cards ideal for locating info fast • Task-based for on-the-fly use. CROWNWeb Training Quick Start Card - Example CROWNWeb User Role Procedure Title Procedure Steps CROWNWeb Training LMS Training Features • What is an LMS? • Usage • LMS tracks usage – How often was the course taken and who took it? • Performance • LMS Tracks how well students perform on each course • 508 Compliance • LMS delivers training in both a Flash-based interactive manner and a text-reader friendly manner to ensure Section 508 compliance. CROWNWeb Training Image of Flash Training CROWNWeb Training Next Call… What to discuss? • • • • Single User Interface System Infrastructure Security Other Items of Interest? CROWNWeb Training Thanks! • Matt McDonough [email protected] • Christian Campbell [email protected]