Transcript Nonverbal Communication

Nonverbal Communication
Speaks Loudly
Purposes of Nonverbal Comm
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To accent
To complement
To contradict
To regulate
To repeat
To substitute
Nonverbal Language
Characteristics include:
• Subconscious- all of those gestures you do
when you don’t realize it
• Contextual- depends on the situation
surrounding the message sent
• Ambiguous- open to interpretation,
sometimes confusing
• Cultural- depends on the origin or
background of those communicating
Nonverbal Language
The first thing people notice about you is your
appearance which can create that positive
professional image.
• Dress- professional vs. social
situations- classic, clean, conservative
• Grooming- hair, face, hands
Nonverbal Language
A positive professional image consists of:
• Confidence- a strong voice and an attentive &
positive attitude
• Poise- unhesitating speech and the ability to
read a situation and react appropriately
• Assertiveness- strong sense of purpose
• Immediacy- approachable, friendly & open
Body Language
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Facial Expressions
The eyes
Space
Touch
Appearance
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Height
Weight
Hair length, color, & style
Posture
www.madonnamusic.com
Facial Communication
Faces may express
• Happiness
• Surprise
• Fear
• Anger
• Sadness
• Disgust
• Contempt
• Interest
Eye Communication
Functions of eye contact
• Seek feedback
• Open the channel
• Signal the nature of the
relationship
• Psychologically lessen
physical distance
Functions of eye avoidance
• Maintain privacy
• Signal lack of interest
• Avoid unpleasant stimuli
• Heighten other senses
Spatial Communication
Proxemics—use of space
for spatial distance
• Public distance- 12 ft to
25 ft or more
• Social distance- 4 ft to 12
ft
• Personal distance- 18 in.
to 4 ft
• Intimate distance- Up to
18 in. from your body
Space Communication
Territoriality—the way
you protect your space
• Primary territory
• Secondary territory
• Public territory
• Markers
Touch Communication
The most primitive form of
communication.
• Positive feelings, such as support,
appreciation, inclusion, affection,
trust
• Intention to play, such as tickling
• Control, such as for attention or
compliance
• Ritualistic, such as greetings and
departures
• Task-related, such as checking for a
fever, helping someone out of the car,
etc.
Touch avoidance is directly related to
communication apprehension.
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The second thing people usually use to make
impressions is the voice.
There are nonverbal cues given in the voice
which, with practice, you can use to create
that positive professional image.
Paralanguage: The Vocal Channel
The vocal, but
nonverbal, dimension
of speech.
It’s how you say it.
• Judgments about
people.
• Judgments about
communication
effectiveness.
Paralanguage cont.
Certain aspects of your voice also make up nonverbal
language:
• Pitch- highness or lowness- relates emotion or
maturity
• Volume- ability to be heard- relates confidence
• Tone- vocal quality- relates pleasantness and
richness
• Duration- rate & tempo- relates ability to be
understood & interest of listener
• Allows the speaker time to
think
• Seems to prepare the
receiver for the
importance of the message
• Can be used as a weapon
• May be a response to
personal anxiety or threats
• May prevent
communication
• May communicate
emotional response
• May be used when you
have nothing to say
Silence
Time Communication
• Chronemics--how
time is organized,
reacted to, and used to
communicate
• Time orientation is
dependent upon
socioeconomic class,
culture, and personal
experiences
Smell Communication
• Olfactics is the study
of smell, such as
aromatherapy
• Attraction
• Taste
• Memory
• Identification
Culture and Nonverbal Communication
• Heavily influenced by
culture
• Different cultures
assign different
meanings (such as eye
contact, color, touch,
use of silence, time
orientation, etc.)
www.madonnaland.com
Professional Dress Attire
Assignment
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Each student is to create their own collage
showing proper Interview Dress Attire that
will let the employer know that they are
serious about the job.
Must feature:
– At least 10 pictures total:
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John Smith
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Must have 2 shirts, 2 pants/skirt, 2
shoes, 1 Prominent Total Body Picture
of you in the attire(larger than the
others)
The rest can be accessories you’d like or
wouldn’t mind
GIRLS ONLY: 1 Dress equals shirt and
pants
The Prominent Picture must be labeled
with your name at the bottom of the
photo
Collage must use all space on slide
before uploading file to moodle (stretch
pics to fit evenly together.)
John Smith