Transcript Slide Presentation - EMC Online Exhibitor Manuals and Services

event management communication inc. :: emsystem
POWERING EVENT BUSINESS
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event management communication inc. :: emsystem
What we do
EMC provides a neutral business platform
for mutual profit
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Online integrated exhibitor service kits
Online show guides, visitor services
Integration services for show management
Data interfaces for contractors, buildings
Software and business process consultancy
event management communication inc. :: emsystem
What we’ve achieved
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First shows placed online in 2000
AEO Award for Innovation 2001
Second generation software released 2003
600+ shows use our system for exhibitor services
200,000+ exhibiting companies use it
Average 90% of exhibitors per show use it
Average 60% of exhibitors order paid services
event management communication inc. :: emsystem
What do people want now?
“It is crucial for the buildings, general service contractors and vendors to increase their help to
organizers in bringing events to the market, by offering comprehensive but flexible support in
addition to basic infrastructure, and by contributing to the organizer’s strategic development.”
UFI Focus Meeting (Exhibitor Services), 2005 - Eric Preat, Artexis Group, Belgium
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Full service with flexibility & cost control
Trust relationships with partners
Customer service with single contact
Standardized business processes
Worldwide footprint and branding
Improved ROI with reduced overheads
Better intelligence for forward planning
event management communication inc. :: emsystem
How will this affect your business?
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Provide more strategic relationships between participants
Utilizing the internet as a vehicle for business
By reducing operations to an integrated function
By meeting the increasing expectations of exhibitors
By increased demand by all for intelligence
event management communication inc. :: emsystem
Introducing
emsystem
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event management communication inc. :: emsystem
Our response: emsystem
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Standardized
Cheaper to implement & manage, consistent presentation
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Collaborative
Common, central base of information – real-time, 24/7
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International
Establishes standards of customer service worldwide
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Simple to use
Easy training, more emphasis on data intelligence
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Communication
More transparency, enhanced customer relationships
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Integrated
Improves control and security of data – front to back
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Adaptable
Supports different and changing business models
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event management communication inc. :: emsystem
Who uses emsystem
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Leading international venues
Amsterdam RAI, Georgia World Congress Center (USA)
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National & international event organizers
Reed, UKIP, CMP Media, T&F Informa, PennWell, Microsoft
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General service contractors
Shepard Exhibition Services (USA)
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Specialist industry service providers
Projection Presentation Technology (USA)
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National & international trade associations
PPMA (UK), American Academy of Pediatrics (USA)
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event management communication inc. :: emsystem
Demographics
Typical post-show report from emsystem
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91.1% of exhibitors
logged onto emsystem
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Exhibitors revisited
the site an average of
14 times
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77.1% of exhibitors
used the system to
order paid services
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Each exhibitor spent
an average of €1,221.10
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event management communication inc. :: emsystem
emsystem relationships
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event management communication inc. :: emsystem
Screenshots
Typical welcome page on emsystem
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Exhibitors arrive at
show manual either
directly or from show
site after login
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Navigation via the
configurable menu on
the left hand side
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General information
and service ordering
pages are available
 Create advertising
revenue opportunities
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event management communication inc. :: emsystem
Screenshots
Typical checklist page on emsystem
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Click on the services
checklist to order paid
services and submit
forms
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Due deadline dates
are clearly shown
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Services already
ordered are clearly
indicated for review
 Click on a service to
progress to an order
form
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event management communication inc. :: emsystem
Screenshots
Typical service order page on emsystem
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Product shots and text
descriptions provide a
clear indication of what’s
on offer
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Click on the text
description to place an
order
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Previously ordered
services are clearly
displayed
 Specific advertising
revenue opportunities
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event management communication inc. :: emsystem
Screenshots
Typical product order page on emsystem
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Product shots and
detailed text description
provide confirmation of
what’s on offer
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All pricing information
is clearly indicated
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Booth details are
automatically posted
 Quantity, special
requirements and other
field types are available
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event management communication inc. :: emsystem
emsystem cashflow models
EXHIBITORS
Exhibitor pays direct
Exhibitor pays Show Management
Exhibitor pays General Contractor
SHOW MANAGEMENT
Exhibitor pays Building
GENERAL CONTRACTOR
BUILDING
INDEPENDENT VENDORS
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event management communication inc. :: emsystem
Why you should use emsystem
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Neutral, global platform for exhibitor services
Increased levels of online ordering – up to 90%
Reduced costs of exhibitor service maintenance
Multiple, flexible operational models
Improved flow and speed of order processing
Single source for exhibitor services
Enhanced offering to show management
Compatibility with buildings, contractors, organizers
event management communication inc. :: emsystem
Event Management Communication Inc.
Leigh House, Weald Road
Brentwood, Essex CM14 4SX
United Kingdom
 +44 (0)845 652 4321
 [email protected]
 www.exhibitorkit.com
Event Management Communication, Inc
Riverwood Center
3350 Riverwood Parkway, Ste 1900
Atlanta, GA 30339, USA
Tel +1.770.984.5420
Fax +1.770.240.1401
E-mail [email protected]
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EM Communications Pte Ltd
71 Bukit Batok Crescent, #05-09
Prestige Centre
Singapore 658071
Tel +65 6896 6691
Fax +65 6566 6805
E-mail [email protected]
Copyright © 2005 Event Management Communication Ltd. All rights reserved.