Transcript Human Communication - srsiwok | Passionate about learning

Human Communication:
The Basic Course
Twelfth Edition
PowerPoint™
Presentations
prepared by:
Naomi Young
University of California,
San Diego
Joseph A. DeVito
Hunter College of the City University of New York
Chapter One:
Preliminaries to Human
Communication
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Chapter Goals
Learn About:

The benefits and forms of human communication

The major elements in the human communication process

The essential principles that explain how communication
works

The characteristics of the competent communication
Learn To:

Communicate with a clear understanding of the essential
elements and how they relate to each other

Use the essential principles of human communication to
increase your own effectiveness in interpersonal, small
group, and public speaking

Begin to internalize the characteristics of communication
competence
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3
Benefits of Human
Communication
Present yourself in a positive light
Build interpersonal relationships
Interview effectively
Participate in relationships and task
groups
 Influence attitudes and behaviors of
audiences
 Use media critically
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4
Forms of Human
Communication
Intrapersonal
Interpersonal
Small Group
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Microsoft Image
Interviewing
Forms of Human
Communication cont…
Organizational
Public Speaking
Computer (CMC)
Mass Communication
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Communication Context

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Physical context
Social-psychological context
Temporal (time) context
Cultural context
Microsoft Image
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Elements of Human
Communication
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Elements of Human
Communication
Messages

Verbal

Nonverbal

Feedback messages

Feedforward
messages
Meta Messages


Refers to another
message
It is communication
about communication
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Elements of Human
Communication
Feedback Messages
Feedforward Messages

Positive-Negative

Open channels

Person/Message

Preview messages

Altercast

Disclaim
focused

Immediate-Delayed

Low/High monitoring

Supportive-Critical
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Channels
Medium through which message passes
 Vocal, visual, olfactory, tactile
 Rarely only one channel

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Elements of Human
Communication
Noise
Effects
 Physical
 Intellectual
 Physiological
(cognitive)
 Affective
 Psychomotor
 Psychological
 Semantic
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Principles of
Communication
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Communication is Purposeful
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To acquire knowledge of others, the world, and
yourself
To form relationships with others, to interact with
others as individuals
To assist others by listening, offering solutions
To strengthen or change the attitudes or
behaviors of others
To enjoy the experience of the moment
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Communication is
Transactional

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Communication is an-ever changing
process
Each element relates integrally to every
other element
Communication is influenced by a
multitude of factors
Each person is an interaction is both
sender and receiver
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Two Views of Communication
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Communication is a Package of
Signals
Verbal and nonverbal message
reinforcement
 Bodily movements combined with verbal
messages

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Communication is a Process of
Adjustments
No two people use identical signal systems
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Language systems impact ability to
communicate
Intercultural Communication
Communication Accommodation Theory
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Communication Involves Content
and Relationship Dimensions
 The
content message
 The relationship message
 Ignoring relationship dimensions
 Recognizing relationship dimensions
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Communication is Ambiguous
 Messages
with
more than one
meaning
 Based on
different
interpretations
 Informal time
 Grammatical
ambiguity
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Communication is Punctuated
 Continuous
transactions
 Causes or stimuli
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Communication Is Inevitable,
Irreversible, and Unrepeatable
Messages are always being sent
 In any interactional situation
communication will occur
You cannot
‘uncommunicate’
You cannot recapture
the exact situation,
frame of mind, or
relationship that
defined a previous
communication act.

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The Competent Communicator
 Thinks
critically and mindfully
 Is culturally sensitive
 Is ethical
 Is an effective listener
Copyright © Allyn & Bacon 2009
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Objective and Subjective Views
of Ethics
What does ethics mean to you?
 Are ethical principles objective or
subjective?
 Does the end justify the means?

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Knowledge to
Action
How do the images
that you view in the
media impact the way
you create, send, and
receive messages?
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