Transcript Lancashire Communication Guide

Kathy’s
Communication Guide
Using my book
The pages put in this book are
the ones that help me.
There are pictures you can talk
to me about.

There are ideas of ways to help
me understand.

There are descriptions of how I
tell you things.

Spend time with me
Get to know me
This book will help
1
Introducing me
2
What you need to know
and how to support it
3
Things Kathy likes to
talk about
4
Communication Charts
5
Communication Tools
6
Decision Making
7
Special Moments
contents
Introducing me
1
What you need
to know…
what you need to know about
Kathy’s communication...
2
...and how to
support it
...how you can support it
What you need
to know…
what you need to know about
Kathy’s communication...
2
...and how to
support it
...how you can support it
Please understand
too, that…
Kathy may smile at you but not recognise who
you are.
Simple decisions or choices may be difficult.
Kathy may have difficulty working things out,
(problem solving) and following instructions.
It might be difficult for Kathy to understand
the consequences of what she does and to
learn from experience
•Kathy could have difficulty giving consent
because she may not understand or remember
the information.

Kathy may also need help to...
Understand how other people think, feel and
act (this can make friendships difficult).
Understand and manage her money.
Understand time and plan for the future
Understand changes especially when people
and places come and go in her life.

Think about these issues and include any
information you think might add to an
understanding of Kathy’s abilities to work
things out. (Delete this box)
Things Kathy
likes to talk about
3
Communication
When this is
happening…
4
Kathy does
this...
Chart
we think that
it means...
and we
Should…
Communication
When this is
happening…
Kathy does
this...
Chart
we think that
it means...
and we
Should…
Helping Kathy
To tell Kathy this...
to Understand
You can...
How do you know
Kathy is
Sad
Happy
In pain
Bored
Worried
Angry
Hungry
If you know of anymore
communications relating to
the person’s emotions add
them to these pages. Add
more pages if necessary.
(Delete this box)
Communication
Tools
5
Interacting with Me
If the person you support is “hard to reach”
this is how you can start to engage with them
(please note that this will be individual for
each person).
Think about how you might approach the
person you support. Do they prefer to
approach you first?

Think about
where you should
sit or stand.

Some people are more responsive if you
sit or stand to the side of them.
Try copying their
actions and wait
to see how they
respond.

Make it fun!
You can find more about Intensive
Interaction at:
http://www.intensiveinteraction.co.uk/
Decision
Making Tools
6
Decision Making
When are the
best times to
ask me to make
a decision
When is not a
good time to
ask me to make
a decisions
How I like my
information
Agreement
how to present choices
to me
how you can help me
understand
Special Communication
Date
7
What happened?
Moments
What helped it work
well?
Who was I
with?
Light bulb picture Copy write of Ian Britton found at
http://www.freefoto.com/preview/11-12-52?ffid=11-1252&k=Electric+Light+Bulb
The Lancashire
Communication Guide
For further information contact...
Speech and Language Therapy Dept
Learning Disabilities Services
Croston House
Lancashire Business Park
Centurion Way
Leyland
PR26 6TR
Tel: 01772 644130
Organisations represented in the production of this guide:
The Brothers of
Charity Services