Transcript fresh ideas .... new solutions The cms/ip

Company Profiles
BEAR Solutions is an Australian manufacturer and developer of card and
account based financial payment solutions. The company's head office is
located in Sydney Australia.
BEAR has distributors, support agents and development partners in Australia,
Canada, Switzerland, Malaysia, Singapore and New Zealand. The company
currently employs over 30 staff, dedicated to the delivery of efficient card and
account based systems and services.
The two company's financial positions are healthy and growing at a strong
rate in line with emerging opportunities. This growth is expected to continue
as government departments and financially aware corporations seek facilities
managed and cost neutral solutions for the provision of high technology based
services.
The global trend towards multi-application smart cards and internet supported
cash-less payments, particularly in the areas of Banking, Electronic
Commerce, Telecommunication, Transport and Vending provides ACS &
BEAR Solutions ongoing opportunities for growth.
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fresh ideas .... new solutions
Graphical Overview
Cms/ip Host Application
Cms/ip Reload Devices
The application acts as a translator
between terminals and the cms/ip
Database
Cash, EFTPOS, or Over-theCounter Reload Options
• Microsoft Access
• MSDE
• Microsoft SQL Server
• MySQL
Copier, Printing, and POS Terminals
User Information
Various terminals communicate with the
database via the Host application.
Terminal
Information
User Accounts
Cms/ip Remote Application
The application provides a Remote Management tool
for On-site operators. Administrators can check card
balances, debit/credit funds, and perform basic
account management tasks.
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Example of a Session.
The cms/ip Host
The cms/ip Database
Any one of the number of cms/ip
Terminals, Recharge Facilities, or
Management Consoles
Step 1.
A user swipes their card or enters their
PIN number at the terminal, recharge, or
remote management terminal.
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Example of a Session.
The cms/ip Host
The cms/ip Database
Any one of the number of cms/ip
Terminals, Recharge Facilities, or
Management Consoles
Step 2.
The terminal communicates with the cms/ip
Host, passing identification details and PIN
number (if applicable).
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Example of a Session.
The cms/ip Host
The cms/ip Database
Any one of the number of cms/ip
Terminals, Recharge Facilities, or
Management Consoles
Step 3.
The cms/ip Host in turn communicates with
the Database to determine what access is
available to accounts and their balances.
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Example of a Session.
The cms/ip Host
The cms/ip Database
Any one of the number of cms/ip
Terminals, Recharge Facilities, or
Management Consoles
Step 4.
The process is reversed, with the account
information being passed back to the
terminal and access to funds or ePurse
provided. Balances are updated at the
conclusion of the session.
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Multiple Accounts.
A user may have access to up to ten (10) accounts. The
accounts may be personal or shared amongst other users.
Helene’s Account
Mike’s Account
Mike
Shared Account
Helene
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Administering Users & Accounts.
The cms/ip software suite includes a powerful administration
application that allows an authorised administrator to modify
users, terminals, or any device connected to the cms/ip system.
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Adding Users.
Adding users is accomplished through the use
of Wizards. Some examples are shown below.
Personal details can be recorded against a user. If a card is lost or
PIN forgotten, an alternate card or number can be issued with proof of
identification.
Existing cards can be used. Alternatively cards can be purchased
from the dispensers and cms/ip assign the next sequential number.
Each user has an expiry date.
New accounts are created automatically. They also have an expiry
date. This date is independent of the user as many users could have
access to this account.
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Account Management.
The user interface is extremely easy to use. It contains a
variety of tabs for ease of navigation.
Resetting a user’s PIN is a single button click.
Assigning a new card is a simple click and swipe of
the new card.
An individual’s accounts are displayed on a single
screen. Additional accounts may be attached, existing
ones detached, and balances modified all from a
single screen.
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Configuring Terminals.
The same set of wizards and user interface is used for all
terminals. Cms/ip allows central configuration of all
terminals. Grouping of like terminals means global settings
can be applied to multiple units at once.
Users may or may not be required to enter PINs, make
account selections, or be provided with a small allocation of
funds in the event of a network outage.
Currently up to eight (8) individual
price lines may be charged.
Discounts can be applied based
upon your group membership.
Terminals may be configured to provide access to different
accounts during various days and times. This feature may be
used to make use of an underutilised machine for other users or
restrict access to work hours.
Access to machines may also be limited based
on time, number of copies, or dollar value spent.
The feature has been used to ensure larger
machines (with lower copy costs) are used for
larger runs.
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Network Printing.
There are two (2) alternatives. One is run from a Release
Station, the other from the client workstation.
Printing from the workstation.
Printing from a Release Station.
The user selects to print.
Additional information may be
requested based on the terminal
configuration.
A Pop-Up is displayed and the user prompted
to enter either card number or network logon.
The user is asked to confirm that
they wish to proceed.
The user prints to a
network printer.
Users approach the Release Station to
view, pay, and print their job.
The user collects their job
from the printer.
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Reporting.
The reporting capabilities of the system are flexible and
extensive. Reports can be customised and used to export
statistical information for inclusion on intranets or external
administration or third party billing applications.
Reports are chosen from an intuitive list of reports
available. Any reports added into the directory automatically
appear for selection when the application is next run.
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Exporting Reports.
Reports can be exported in various file formats, including but
not limited to:

HTML

PDF

Excel Spreadsheet (both data only and with headings)

Word

Flat file (simple txt or csv file)
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Exporting Reports.
The cms/ip Database
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Adding Your Card to the CMS/IP Database
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using CMS/IP RELOAD.
Step 1 – Initiating the Swipe Reader.
You will be greeted by the “Welcome Screen” as displayed below.
Move the mouse to begin your session.
“Click” the [Log On] button to begin.
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Step 2 – Swiping your Card.
Step 3 – Adding your Card to the Database.
You will be prompted to swipe your card. Swipe it
through the Reader with the magnetic stripe facing you
and to the bottom (as pictured).
If you card has not already been registered in the system you
will be asked whether the card you have swiped is to be used
as your Photocopy and Print card.
Confirm that it is by “clicking” the [Yes] button.
Step 4 – Assigning a PIN number.
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To protect the funds in your account you can
choose
number. If your card is lost or stolen your funds are safe.
Select a PIN number and “click” [OK]. You will be asked to confirm the number to ensure you have entered it correctly.
NOTE :
All of the Readers have alphanumeric keypads, identical to mobile phones, enabling you to associate your number with a word and
help you to remember it.
Adding Value to Your CMS/IP Account
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using
CMS/IP RELOAD.
Step 1 – Swiping your Card.
Step 2 – Entering your PIN Number.
After clicking the [LogOn] button you will be
prompted to swipe your card. Swipe it through the
Reader with the magnetic stripe facing you and to
the bottom (as pictured).
If there is a PIN number associated to your account you will be
prompted to enter it.
Step 3 – Selecting a Transactional Receipt.
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Make a This
selection
whether you would like a
receipt as proof of your deposit.
Step 3 – Selecting a
Transactional Receipt.
Make a selection as to
whether you would like a
receipt as proof of your
Note : Dependant upon the system configuration this screen might not always appear. If
there is no receipt printer attached this option will not be offered.
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Step 4 – Entering your money using the Bill Acceptor.
Follow the on-screen prompts below. You will first be told what your
account balance currently is.
You may now enter your money. The Reload
Amount will increase indicating the money
that has been inserted into the Bill Acceptor.
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Once you have completed adding all the money you wish
to select the [Reload Now] button to deposit the funds to
your cms/ip Account.
Step 5 – Confirmation of your
Transaction.
If you selected that you required a receipt
one will be printed on the designated printer
(note that this may also be a standard laser
printer or copier/printer). The receipt should
look like the one pictured below.
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