Transcript Exam 920-163

920-163
Nortel
Contact Center Manager RIs.6.0 Technical Support
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920-163
QUESTION 1:
A server administrator has received a warning that memory is running low for a
partition reserved for log files. You decide to run the Database Expansion utility,
which automatically detects any available new partitions. Which two of the
following are true about disk partitions that will be automatically used by the
utility? (Choose two.)
A. It has at least 1 Gbytes free space.
B. It has at least 2.1 Gbytes of free space.
C. It is currently allocated for database use.
D. It is not currently being used for a database.
Answer: B,D
QUESTION 2:
When you remove the servers from the warm standby configuration, the system
must update the replication configuration data in the active and standby server
database. What must you ensure before you remove the servers from the warm
standby configuration?
A. You have created a new partition in the replication server with the Database
Expansion Utility.
B. There is ample room on the replication server to store the active and standby
server databases.
C. The servers for Contact Center Manager Server are connected to the Nortel
Server Subnet, and the pcAnywhere service is running on both servers.
D. The servers for Contact Center Manager Server are connected to the Nortel
Server Subnet, and the Sybase SQL service is running on both servers.
Answer: D
QUESTION 3:
A technician has installed a Contact Center Standby Server platform and is
experiencing critical errors in the configuration. The new Active, Standby, and
Replication Servers meet the following requirements: ? They are dedicated. ? They
have been loaded with Microsoft Windows Server 2003 and the Windows Server
2003 Service Pack. Network connectivity appears correct. What is the most likely
cause for the system errors?
A. The Windows Server 2003 service pack is not the latest version.
B. pcAnywhere software version 11.5 was not installed after the patch.
C. The Pre-installation Compliancy Checker utility was not run after the operating
920-163
system was installed.
D. The Windows Server 2003 service pack was not loaded on the Active Server
before it was loaded on the Standby Server.
Answer: D
QUESTION 4:
During installation a technician learns that the Communication Server 1000 switch
will be moved in six months and a new IP address assigned. The technician enters
the current switch information during the software installation. After the switch has
been moved, where can the switch information be modified?
A. The Nbconfig Utility
B. The Migration Utility
C. The Feature Report Utility
D. The Database Restore Utility
Answer: C
QUESTION 5:
A DSI thread is unable to connect to the standby server database because a network
problem disrupted the connection between the replication server and the standby
server database. What is the status of the DSI/DSI EXEC thread in the replication
server monitor?
A. down
B. connecting
C. suspended
D. dsconnected
Answer: B
QUESTION 6:
Which utility can be used to repair the database allocation map and the index
allocation map in your database?
A. a Platform Recovery using the Migration Utility
B. a Database Integrity Check using the Migration Utility
C. a Database Integrity Check using the Database Restore Utility
D. a Database Integrity Check using the Database Expansion Utility
Answer: B
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