Transcript Self-Efficacy

I
Think
I Can
I
Think
I Can
How Attitudes Affect Altitude and Career Goal Obtainment
Understanding
Our
Customers
Helping
Customers
Obtain Goals
•Self Efficacy
•Outcome Expectation
•Stress Hardy Personality
•Self-Actualizers
•Mastery Experiences
•Social Persuasion
•Myth Dismissal
•Social Modeling
•Person-Centered Approach
Self-Efficacy
Understanding Our Customers
The belief in one’s capability to organize and execute the
courses of action required to manage prospective situations
How to become self-sufficient
How to obtain/retain employment
How to successfully interview
How to job search
Outcome
Expectations
Understanding Our Customers
Beliefs about the outcome of performing particular
tasks
Participating in Work Activities
Cooperating with Child Support
Attending Scheduled Appointments
Going to College or Vocational School
Determine

How customers Perceive goals, tasks, & challenges
The greater the perceived barriers to the
obtainment of a goal, the less likely the
customer is to pursue the tasks to
obtain that goal
Determine

How customers Approach goals, tasks & challenges
 Customers are attracted to activities that make them feel
competent
 Customers like to do things that they already know how to
do
 Customers are attracted to activities that they feel they can
be successful at
 Customers like success stories, theirs and others
Weak Self-Efficacy
Weak Self-Efficacy
Weak Self-Efficacy
Weak Self-Efficacy
These Customers Are Able To
 View challenging problems as tasks to be mastered
 Develop deeper interest in the activities in which they
participate
 Form a stronger sense of commitment to their interests
and activities
 Recover quickly from setbacks and disappointments


Some customers possess Innate Abilities To Be Strong
These natural abilities enable them to:
 Have a strong self-efficacy
 Reach their goals
 Think positive
 Stress Hardy Personality
 Self-Actualizers
Commitment
Challenge
Control
These 3 Personality traits possessed by some individuals allow
them to be:
 More Resistant to Stress
 Better Protected from Stress
Control
Customers develop deeper interest in the activities in which they participate
The amount of control that customers feel
that they have over a stressor/activity, will
determine how they approach or deal with
that activity
Commitment
Customers are more committed to their interest and activities
When individuals are committed to
something, they tend to be more motivated
and willing to put in more effort
Challenge
Customers recover quickly from setbacks and disappointments
Stressful events are seen as challenges
instead of threats and the customers are able
to regain faith in themselves and try again

Creative

Spontaneous

Realistically Oriented

Identify with man kind

Resist conformity to culture

Autonomous and Independent

Transcend environment vs cope

Values and attitudes are democratic

Problem Centered vs Self Centered

Intimate relationships are profound and deep vs superficial

Accept themselves, others and things for what/who they are
Career Goal Obtainment
Workforce programs
can assist customers
in obtaining goals
by helping them to
strengthen their
self-efficacy.
Weak Self-Efficacy is Enhanced By:
 Sanctions
 Job Termination
 Poor Interviewing Skills
 Inadequate Assessments
 Barriers-Barriers-Barriers
 Inadequate Job Placements
Self-Efficacy Strengthens Through:
 Mastery Experiences

Social Persuasion

Myth Dismissal

Social Modeling

Person-Centered Approach
What Are Mastery Experiences

Experiences in which the customer feels
successful

Experiences in which the customer feels
accomplished

Most effective way to increase self-efficacy
Mastery Experiences

Meeting Participation

Performing well at a worksite

Graduating from a program

Receiving an award or acknowledgement
What is Social Persuasion

Verbally encouraging customers to believe in their
own capabilities

Helps customers to feel that they can succeed even if
they don’t really believe that they can
What is Myth Dismissal

Correcting the customer’s false perception of task
outcomes
How Do We Dismiss the Myth?

Explore customer’s perceived outcome and discuss
realistic outcomes

Explore customer’s perceived barriers and discuss
real barriers
What Are Social Modeling Experiences

Experiences in which the customer has an opportunity
to see similar people successfully completing tasks and
reaching goals

Commonalities must exist between the customer and the
person being modeled
Commonalities increase the chances of the customer
being able to relate to the person being modeled
 Another customer or program participant
 Similar Backgrounds
 Family Members
 Program Staff
 Classmates
 Neighbors
What is a Person-Centered Approach

Case manager is able to enter into a person to person
relationship with client

Case manager treats the customer with unconditional positive
regard

Case manager can convey empathetic understanding to the
customer

Customer feels as though he/she is accepted unconditionally

Case manager is Genuine
Unconditional
Positive
Regard
Empathetic
Understanding
for Customer
Climate for
Change
We
Have the Power to
Change the Way
Our
Customers Think
Websites

Social Cognitive Career Theory
www.guidance-research.org

Susan Kobasa-Stress Hardiness
www.stresscourse.tripod.com

Albert Bandura-Self Efficacy Theory
www.learningtheories.com

Carl Rogers-Person-Centered Approach
http://www.ahpweb.org/rowan_bibliography/chapter6.html

Self-Efficacy Theory -http://en.wikipedia.org/wiki/Self-efficacy
For More Resources
Please Email Nikki Brown
[email protected]
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