Transcript attpost
Social Psychology
Attitudes and Attitude Change
Attitudes
Enduring orientations with cognitive, affective,
and behavioral components.
Cognitive
Affective
Behavioral
A favorable or unfavorable evaluative reaction
toward something or someone, exhibited in
one’s beliefs, feelings or intended behavior
Attitude Development
External Stimuli
The Target
Intervening Processes
The Response
Intervening Process: Learning
Attitudes as Habits – Carl Hovland (1953)
Processes
Association
Reinforcement
Imitation
Association
Message Learning
Weak
relationships
Motivation
Transfer of Affect
Associations
between two objects
Reinforcement
Rewarded for attitudes that fit with values
of group, society, culture
May initially change behavior
Then
accept the underlying value
Reinforcement: Incentive Theory
Adopt attitude that maximizes gains
Consider importance and value
Cognitive response theory
Respond
to proposition with thoughts =
attitude
Expectancy value theory
Consider
likelihood & value
Imitation
Model our behaviors (and related
attitudes) after others
Aronson & O’Leary
Water
conservation
Cialdini
Littering
Intervening Process:
Cognitive Consistency
Gestalt influence: Seek coherence
Attitudes must be interpreted in context
Balance
theory (Heider, 1958)
Cognitive dissonance (Festinger, 1957)
Balance Theory
Key
P = Person (self)
O = Other
X = Attitude Object
(issue, person, etc.)
Unit or Sentiment
Relations
+ sign = Link/Like
- sign = No Link/Dislike
P
+ or -
+ or -
+ or -
Triads can be:
Balanced = signs
multiply to positive (+)
Unbalanced = signs
multiply to negative (-)
O
X
Cognitive Dissonance
(Leon Festinger)
Cognitions can have 3 relations
Irrelevant
Consonant
Dissonant
Dissonance
Dissonance = A feeling of discomfort that
is caused by holding 2 or more
inconsistent cognitions
Dissonance = # and importance
How do you get rid of it?
How do you restore a sense of consistency?
Change your behavior
To be consistent
To compensate
Change your cognitions
Add consonant cognitions (mis-remember
things, rationalize your behavior)
Alter importance of cognitions
Cognitive Dissonance Theory:
Study Example (Festinger & Carlsmith, 1959):
Insufficient Justification
Participants are asked to engage in a very
boring task
After that, they either:
Were
told the study was over
Were paid $1 to lie to another participant about
the task
Were paid $20 to lie to another participant about
the task
Then, participants’ (real) attitudes about the
task were measured
Applications
Therapy
Cults
Festinger
– “When Prophecy Fails”
Daily situations
Self Perception Theory
Bem (1972)
Rational cognitive
process
Behaviorist
Infer attitudes for
others
Zanna & Cooper
(1974)
Consistency: Reactions to
Discrepancy
Modes of resolution
Derogating
the source
Distorting the message
Blanket Rejection
Elaboration Likelihood Model
(Petty & Cacioppo, 1986)
Two routes
Central
Based on thoughtful consideration of facts
Peripheral
Based on thoughtless affective evaluations
Leads to acceptance of weak messages
Route depends on motivation &
opportunity
Controlling Cognitive Responses
Counterarguing
Active
processing
Implicit or explicit
Verbal or nonverbal
Depends on quantity and quality
ELM: Communicator
Credibility
Expert
Trustworthy
Reciprocity
Reference
ELM: Communication
Discrepancy
Motive arousal
Anger
Fear
ELM: Target
Ego involvement
Commitment
Issue
involvement
Response involvement
Defense – McGuire
Supportive
Inoculation
ELM: Situation
Forewarning of position
Forewarning of intent
Distraction
Cults
Changed norms
Gradual
Powerful leader
Unquestioned authority
Applications
War
Token economies
Presentations
Office politics