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TONIGHT’S
TOPIC
Collaboration
Groups and
Teams
MPA
“Doing Public Administration”
Winter 2006
Joan Bantz, Member of the Faculty
The Evergreen State College
January 2005
MPA Core 2006
Joan Bantz
The Evergreen State College
1
Solutions Demand Active Participation of
Diverse Perspectives
GROWING COMPLEXITY
MPA Core 2006
Joan Bantz
The Evergreen State College
2
OUCH!!
What is the worse team or
group experience you recall
and WHY was it so bad?
MPA Core 2006
Joan Bantz
The Evergreen State College
3
What is a Team?
A small number of people with complementary
skills who are equally committed to a common
purpose, goals, and working approach for
which they hold themselves mutually
accountable.
Source: Katzenbach and Smith
MPA Core 2006
Joan Bantz
The Evergreen State College
4
•Teams are established to solve some
problem or to accomplish some task the basis of the team's mission and
Charter.
There is no I
in teams!
• Guidelines for team behavior and
decision-making are essential
• Each team member has a role and
responsibility to play. These should be
clearly documented and understood.
• Meetings are not an interruption of
work, they are the team's work.
• Teams should take time out for
periodic assessment towards their
goals.
MPA Core 2006
Joan Bantz
The Evergreen State College
5
Team
Relationship
1. What was the best team
or group experience you
have enjoyed and what
made it so successful?
2. What type of person would
you prefer to have as a teammate?
What set of behaviors would you
rather have in a work, classroom
or community team relationship?
MPA Core 2006
Joan Bantz
The Evergreen State College
6
WHAT MAKES A
Adds
Value
GOOD TEAM MEMBER?
• builds confidence and trust
• energy, clarity of goals and purpose
• facilitates open communication
•demonstrates personal leadership
• brings out the best thinking and
attitudes of everyone on the team
• openness, integrity, frankness without
making others defensive
MPA Core 2006
Joan Bantz
The Evergreen State College
7
MPA Core 2006
Joan Bantz
The Evergreen State College
8
EFFECTIVE TEAM MEMBERS
Working Knowledge
Factors
Experience
Teamwork Factors
Problem Solving
Ability
Social
Competencies
Openness
Personal Style
Action Oriented
Supportiveness
MPA Core 2006
Joan Bantz
The Evergreen State College
9
COLLABORATION
SOME CAN
SOME CAN’T
SOME WON’T
Everyone thinks of changing humanity and
nobody thinks of changing himself.
Leo Tolstoy
MPA Core 2006
Joan Bantz
The Evergreen State College
10
Setting
the stage
SUCCESSFUL
TEAM
STRATEGIES
One well-known model of a team
life cycle is forming, storming,
norming, performing, and
adjourning.
MPA Core 2006
Joan Bantz
The Evergreen State College
11
MPA Core 2006
Joan Bantz
The Evergreen State College
12
Tuckman
Thinking about how you Work as
a Team
Reviewing your team’s
performance is an important
part of any team project and
is particularly valuable if you
are going to work again as a
team.
MPA Core 2006
Joan Bantz
The Evergreen State College
13
CELEBRATE
Finally, teams should take
time to celebrate when the
project ends.
Recognition of achievement
is an important part of
teamwork.
MPA Core 2006
Joan Bantz
The Evergreen State College
14