Transcript Chapter 1
EMBA 709 ORGANIZATIONAL BEHAVIOR COURSE OBJECTIVES A cognitive understanding of behavior in different contexts and An ability to undertake those activities. Methodology: Topical Lecture Abstract Presentations Experiential Exercise Case Analysis COURSE PHILOSOPHY "I never teach my pupils; I only attempt to provide the conditions in which they can learn." Albert Einstein "Tell me and I'll forget, show me and I may remember, involve me and I'll understand." Chinese Proverb “Executives learn best from one another” Harvard EMBA Brochure COURSE PHILOSOPHY "I never teach my pupils; I only attempt to provide the conditions in which they can learn." Albert Einstein "Tell me and I'll forget, show me and I may remember, involve me and I'll understand." Chinese Proverb “Executives learn best from one another” COURSE EXPECTATIONS Reading Participation 30% Case Analyses 25% You choose the four 3 of the first 5 Jensen Shoes 1 & 2 = 1 Case Final 25% Group Project 20% INTRODUCTION TO ORGANIZATIONAL BEHAVIOR WHAT IS ORGANIZATIONAL BEHAVIOR The multi-disciplinary study of people, groups, and their behavior and interactions in organizations. Why? Facilitates predicting employee behavior Including employee responses to managerial actions. Facilitates understanding employee behavior Facilitates maintaining and changing employee behavior What influences behavior? SCIENTIFIC MANAGEMENT Soldiering People are rational, economic beings that will act on their own interests. Goal? Four steps Break the job down Scientifically select and train Repetition Supervise employees Monitor employees Piecework Plan the work SCIENTIFIC MANAGEMENT: EVALUATION Limitations? Contributions? Human Relations Movement: The Hawthorne Studies ILLUMINATION STUDY Tested the impact of lighting on productivity Uncovered the “Hawthorne Effect” Workers produced more because managers paid attention to them. Shifted management focus from purely economic to humanistic WIRING ROOM STUDY Tested the influence of individual and group behavior Workers’ output influenced by: Group norms Social pressures Informal organization Impetus for field of organizational behavior HUMAN RELATIONS ASSUMPTIONS Individual attitudes and behaviors are important Organizations are social systems Our behavior is shaped by the social context Informal work group may have a stronger impact on behavior than management actions and economic rewards Jobs should enable people to develop and grow Basic Principle Job satisfaction = Productivity McCGREGOR’S THEORY THEORY Y THEORY X HUMAN RELATIONS: EVALUATION Limitations? Contributions? MODERN THEORIES Contingency Perspective Systems Perspective Interrelated elements functioning as a whole Organizations are open systems Inputs Process Environment Outputs THE ORGANIZATION’S ENVIRONMENT The Individual •Skills & Abilities •Perception •Personality •Attitudes •Values Interpersonal Influence and Group Behavior Group behavior and work teams Intergroup conflict and negotiations Organizational power and politics Communication INDIVIDUAL BEHAVIOR IN THE ORGANIZATION Organizational Processes Leadership Communications Decision making Reward System Job Design