Transcript Remove me from list ISP router Emailsoftware end

Use and Abuse
Carlos van Nunen
 SPAM
 Other abuse of e-mail
 Anonymous e-mails
 ISP’s Abuse department
 Direct Marketing E-mail
SPAM
 What ?
 How spammers work
 Solutions to spam
Example of spam
What is spam?
How spam is sent?
Harvest
Push
Search
addresses
Add
addresses
Search
addresses
Add
Spamouflage
addresses
How spam is blocked?
ISP router
Remove me
from list
end-user actions
provider actions
emailadress
the law
Emailsoftware
added to spam list
Trade practice law 14/07/91
Other abuse of e-mail
 Flooding
 Chain-letters
 Hate propaganda/Racism
 Stalking
 Illegal content (mp3, …)
Chain-letters
Hate propaganda - racism
Stalking
Anonymous e-mails
Anonymizers
 Open relay
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The ISP’s ABUSE-departments

Cooperation with the authorities:
ISPA cooperation protocol
The ISP’s ABUSE-departments

Autonomous measures: AUP
Acceptable Use Policy
Direct marketing e-mail
 Promotion of services and products
 Inexpensive marketing
 Harmonisation of legislation
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Questions?