Transcript High Complexity Level Requires knowledge of dental

Align Technology
Success in Costa Rica
May 2010
Align Technology, Inc.
Align Technology is a medical device company engaged in
the design, manufacture and marketing of Invisalign®,
the world's leading invisible orthodontic product
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Invisalign® products combine
proprietary software and a series
of medical-grade plastic
appliances called “aligners” to
move teeth in stages as
determined by the treating doctor.
Founded in 1997, Align began its
first commercial sales of
Invisalign® to orthodontists in
1999.
Align Technology, Inc.
Today, Invisalign® has
evolved into a mainstream
treatment option.
Align Technology has
• trained more than 56,700 doctors
• manufactured more than 50 million unique Invisalign® aligners
• started more than 1,000,000 patients in treatment
Align Costa Rica
Employ proprietary software to provide treatment
design per doctor’s prescription.
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Interact with doctors around the world.
Interact with operations in Amsterdam, California, Mexico and
Moscow.
High Complexity Level
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Requires knowledge of dental anatomy.
Requires capability to judge the suitability of
materials received.
Align Technology, Inc. All rights reserved
High Complexity Level
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Requires full comprehension of Doctor’s prescription.
Requires ability to interpret photographs, radiographs, documentation.
Requires capability to achieve ideal compromise.
Expanded operational success in Costa Rica to
other key elements of our business.
Software Specification & Testing
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Product & Systems Development
9 Align Technology, Inc. All rights reserved
Customer Facing Services
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Customer Care
Clinical Hotline
Customer Records Administration
Customer Event Registration
Financial Services
• Credit Collection
• Accounts Receivable
• IT World Service
• Customer Tech Service
12 Align Technology, Inc. All rights reserved
Bright professionals
are our best assets!
Total Population
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Treatment Techs
Techs in Training
Clinical & Ops Leadership
Quality & Training Staff
Customer Facing Services
IT / Eng / Fin / HR
768
525
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Costa Rica Site Selection
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Politically stable
Solid IT infrastructure
Tax incentives
Intellectual property laws
Investment climate
Travel logistics
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High literacy rate
High standard of education
Availability of dental techs
Quality of dental schools
English skills
Superior computer literacy
World class workforce
Outstanding work environment
• Perform with excellence
• Embrace the challenge of continual self improvement
Align Technology
At home in Costa Rica