Transcript Theme 2: Introduction to KM exercise

Knowledge management-exercise
Pekka Makkonen
Lecture part 2
Exercise
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You will familiarize yourself with one KM tool and
create video about that
In this way we can share both explicit and tacit
knowledge about the tools of KM
There is a rtf document available at the course
module website. This document includes instructions
On the next slides you can see an exemplary result
of this exercise. The teacher of this course has
clarified one tool as follows. You can use these slides
as your template for this assignment (save these
slides on your own disk and rename the file and
remove needless slides and save again).
Lecture part 2-Exercise
2
Example about finished exercise content
Powerknow (PK) (1/5)
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1. How does your PK support the
management of explicit knowledge?
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Document browsing by using keyword structure
Metadata concerning each document such as
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Keywords associated
Users associated
Maintaining keyword structure
Lecture part 2-Exercise
3
Example about finished exercise content
Powerknow (PK) (2/5)
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2. How does PK support the management
of tacit knowledge?
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Users can have access to different documents
based on the approval by the document creators
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Roles
Searching mechanism helps in finding
documents needed for problem solving
Lecture part 2-Exercise
4
Example about finished exercise content
Powerknow (PK) (3/5)
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3. What are the key technical features of
PK?
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Roles
Document lifecycle
Document structure
Document history
Microsoft SQL server
Lecture part 2-Exercise
5
Example about finished exercise content
Powerknow (PK) (4/5)
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4. What supporting technologies from our
first lecture are included in PK?
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PK helps in determining meaningful relationships
in knowledge if we look at Artificial intelligence
Lecture part 2-Exercise
6
Example about finished exercise content
Powerknow (PK) (5/5)
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5. Are there any success stories concerning improved
productivity or coordination in the spirit of Siemens?
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PK reports the following references
Hans Gerber AG, Switzerland
Morecon AG, Germany
TECHENG, Australia
Dunlop Aerospace, England
National Security Technologies, USA
MediQuest, Netherlands
Endeavor Co. Ltd., Japan
Bruker Biospin AG, Switzerland
IFP GmbH, Germany
Stadtwerke Geldern, Germany
Technische Werke Osning GmbH, Germany
Accenture, USA
Cross Development, Australia
In the consulting business for example is quite natural to
use tools like PK
Lecture part 2-Exercise
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