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Chapter 10
Strategies for New Products and
the Product Life Cycle
Objectives
Define “newness”
ID elements of successful new products
Overview stages of new product development
Understand possible reasons for new product
failure
Introduce the product life cycle
Objectives - cont’d
Relate new product diffusion to consumer
adoption patterns
ID ways to modify existing products
Explore total quality management
Review product line management
Discuss ethical considerations of product
strategy
Management Perspectives
on “New” Products
New-to-the-world
Product category
extensions
Product line extensions
Product modifications
Consumers’ Perspectives
on “New” Products
Discontinuous
Innovation
Breakthrough
Dynamically
Continuous
Innovation
Continuous
Innovation
Major change
Ongoing
alteration
New Product Failures
New Products
That Succeed
New Products
That Fail
After Introduction
80%: New Product Ideas
That Fail
Characteristics of Success
Relative advantage
Lower costs
Faster
Easier
Longer lasting
More fun
Characteristics of Success
Compatibility with
existing habits and
behaviors
Characteristics of Success
Trialability
Easily tested
Low risk
Inexpensive
No special equipment
Free samples or coupons
Sample size
Demo days
Characteristics of Success
Observability
Visible cues
Communicate hidden
qualities
Characteristics of Success
Simplicity
User friendly
Understandable
Logical extension
Easy to grasp
New Product Development
IDEA GENERATION
SCREENING
BUSINESS ANALYSIS
DEVELOPMENT
COMMERCIALIZATION
NEW PRODUCT
New Product Development
Idea generation
Ongoing
ID target market needs
Technology driven
Marketing research
Global vision
New Product Development
Screening
Reasonable
Pertinent
Appropriate
Real consumer need
Magnitude of potential
Corporate criteria / hurdle rates
New Product Development
Business analysis
Qualitative evaluation
Features
Resource needs
Basic marketing plan
Quantitative evaluation
Market demand
Costs
Investment
Competitive activity
Break-even analysis
New Product Development
Product development
Prototype
Total product (packaging,
branding, etc.)
Preliminary testing
Concept Testing
Present product to
potential customers
Test Marketing
Field testing
Laboratory testing
New Product Development
Commercialization
Launch decision
Marketing mix
Establish production capacity
Supply chain & partner
relationships
New Product Failure
Insufficient superiority or
uniqueness
Inadequate/inferior
planning
Poor execution
Technical problems
Poor timing
Product Life Cycle
S
a
l
e
s
Introduction
Growth
Maturity
Time
Decline
Product Life Cycle
Introduction
Slow sales
Low revenue
Promote to gain awareness
Varied length
Product Life Cycle
Growth
Increasing sales
Increasing profits
Increasing competition
Product refinement
Profits peak
Promote to create brand
preference
Product Life Cycle
Maturity
Sales from increase
to decline
Intense competition
Prices and profit
margins decrease
Profits often still high
Product Life Cycle
Decline
Falling industry sales &
profits
Industry shakeout
Stimulating Adoption
Awareness
Interest
Evaluation
Trial
Adoption
TIME
Diffusion Process
INNOVATORS (2.5%)
Venturesome
Inner directed
Risk takers
Younger, better
educated & financially
stable
Buy during introduction
stage
Diffusion Process
Early Adapters (13.5%)
Similar to innovators
Often buy during growth
stage
Opinion leaders
Well educated
Important promotional
target
BUY X
Diffusion Process
BUY X
Early & late majority (68%)
mass market
buying cues from early adopters
Average SES
Fairly risk averse
OK, we will
buy X
Diffusion Process
OK, we will
Laggards
buy X.
If I have
to buy it
I will.
Resist change
Conservative
Like tradition
Nonadopters
Refuse to change
No way!
Strategies to Modify Existing
Products
Product Modification
Cost
Reductions
Repositioning
Total Quality
Management
Product Line Strategies
Full Line Strategy
Limited Line Strategy
Single-Product Strategy
Modifying Products for
International Markets
Standardization
Globalization
Strategy
•Electronics
•McDonalds
Adaptation
Customization
Strategy
•Post-It Notes
•Consumer goods
Right to Safety
Product
Obsolescence
Product
Ethics
Quality of Life and Ecology
Right to be
Informed
Review
Define “newness”
ID elements of successful new products
Overview stages of new product development
Understand possible reasons for new product
failure
Introduce the product life cycle
Review - cont’d
Relate new product diffusion to consumer
adoption patterns
ID ways to modify existing products
Explore total quality management
Review product line management
Discuss ethical considerations of product
strategy