Introduction - GEOCITIES.ws
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Transcript Introduction - GEOCITIES.ws
Introduction
Introduction
• SMA and MEPD background
• Overview of SMA operations
• MEPD – Micro Electronic Products Division
» Various functional departments
» Multi divisional structure
» Segregated departments
» Jacob Amman & Guido Spichty
» Organizational culture
Comparison of the Leaders
• Authoritarian
• Technical Expertise
• Deep and Powerful
Influence
• Capacity to grasp
problem
• Entrepreneur
• Dominating in meetings
• Experimental/Innovator • Bad listener
• Risk taker
• Not a risk taker
• Highly Involved
• Less involved
• Political and
Manipulative
• 14-steps ahead
• Became more
authoritarian
• Remain Political
• Conflicts
• Lack of cooperation
• More of Bureaucratic
Approach
• Multi-Divisional
• More Group Meetings
• Few group Meetings
• Centralized Decision
making
• Decentralization
within Centralization
• Zwingli Corporation
• Sales and Marketing
• Organizational
Development Plan
• Change of
Headquarter
• Product development
Group
• Sales starts
decreasing
• Higher Sales ratio
Problems Identified
• Decline in sales and profit
• General economy and competition
• Low Morale
• Conflict and lack of coordination
• Major Promotions from manufacturing
• Change of direction
• Weakening of demand
• Spichty’s failed projects
• Political and manipulative staff
• Unrealistic Commitments
• No cohesion in top management
• Discontinuation of a good program
• Spichty, a bad listener
• Does not push people towards goals
• Not a risk taker
• Gave rise to centralization
• Replaced all key managers
• Took to many responsibilities
• Modification of budget proposals
• Unattainable goals
• market intelligence and selling
• Non-commission based selling
Departmental Conflicts
• Manufacturing Dept Vs Sales Dept
• Manufacturing Dept Vs Marketing Dept
• Manufacturing Dept Vs Product
Development Dept
Solutions
Product Development
Changes in the Marketing Department:
The marketing manager
Other employees
Human Resource Department
Goals and processes
Improving the Service of Grenzach
Replacing Spichty
Why Replace Spichty?
Lack of experience
Lack of leadership qualities
Lack of involvement in problems
Did not take suggestions or criticism
No importance of technical innovation
Appointment of the Marketing Manager
Movement towards Centralization
After re-structuring
• Present structure – A multidivisional organization
– MPED’s functional departments
• Decentralization
– Product development and Technical staff
division
• Decentralization within Centralization
– Top management taking all decisions
Proposed changes:
• Move towards more decentralization
– Each product should have its own departments
– Frontline be delegated authority
• Lyon Plant be closed
– Reduction in costs
• Spichty be replaced