Transcript Chapter 9

Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Chapter
9
Local Marketing in New
Growth Markets
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Introduction

Two Kinds of Markets
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Two kinds of new growth countries
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Markets that are relatively rich in natural raw materials
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Markets that have turned toward Western-style capitalism more recently
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With the help of foreign direct investment
The Role of Trade Blocs

Membership in trade blocs plays a very important role for two reasons

It makes the country more attractive to foreign investors

It creates an trading region with an enlarged market potential
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Introduction

Market Segmentation

New growth markets are in the growth phase of the PLC


Market segmentation in these countries differs from that in the
developing countries primarily in the degree to which

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This makes them attractive for entry
A core middle class is developed
Product Positioning

In new growth markets it is easy to observe the attention given to
well-known brand names
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Introduction

Marketing Tactics
 Product


Pricing
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
Pricing is important but can largely reflect the same considerations as in
the advanced markets—demand, costs, competitive conditions
Distribution
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Basic localization to make sure the product functions well is necessary in
these markets, and customers can be as demanding as elsewhere
Distribution is very important and warrants larger margins and more
support services than elsewhere
Promotion

Promotional support, tie-ins with local representatives, and an open mind
in regard to trusting locals will be more justified in the future
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America
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Marketing Environment
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Overall the region is poor

At least 50 percent of the wealth is controlled by 20 percent of the people
in almost all of the countries in Latin America
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America

Regional Trade Agreements
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LAIA – Latin American Integration Association
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ANCOM – Andean Common Market
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ANCOM means reduced tariffs, increased intraregional trade, free factor
mobility, and a political climate more favorable to foreigners
MERCOSUR – Southern Cone Common Market
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All South American countries and Mexico
A common market consisting of Argentina, Brazil, Paraguay, and
Uruguay
NAFTA – North American Free Trade Area

The 1994 ratification of NAFTA has meant that Mexico has moved closer
to its northern neighbors
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America

Market Segmentation


Market segmentation in Latin America is often based on the simple
distinction between urban versus rural population
Product Positioning
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Companies targeting affluent urban buyers can generally apply the
strategies used in more mature markets

Marketers targeting low-income consumers need to approach this
segment more cautiously
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America

Marketing Tactics

Product Policies

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Two factors causing Latin American markets to continually upgrade their
products and services
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The increased competition from foreign producers
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The implementation of trade agreements between Latin American countries
Pricing
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As long as the historical inequality in incomes holds in Latin America,
global entrants will have to focus on the urban markets, leaving the lowerprice end of the range to local companies
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America
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Marketing Tactics
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Distribution
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Distribution in Latin America is moving toward the larger integrated units
and the chain concept
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Common in European and North-American markets
Promotion
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Among urban consumers
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Research has shown that adult Latin Americans want detailed product
information in advertising and tend to reject image-oriented ads
In rural areas

Marketing communications are dominated by the need to overcome illiteracy
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America
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Major Country Markets
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Argentina
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The currency crisis of Argentina at the beginning of 2002 has thrown the
country with its 36 million people and the highest standard of living in
Latin America into turmoil
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However, its membership in Mercosur has served to attract foreign
companies such as IBM and General Motors looking for entries into the
larger region
Brazil
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Brazil is the largest of the Latin-American countries
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163 million people.

Generates a third of South America’s economic output and is a major
consumer of its exports
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America

Major Country Markets
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Chile
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Chile with its 15 million people is perhaps the most vigorous example of
recent Latin American growth
Mexico
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The 99 million people of Mexico make the country the second-largest
market (after Brazil) in Latin America
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The Mexico City metropolitan area provides a major market for global brands
and upscale consumer goods
Pan-Regional Marketing

Some observers argue that a marketing strategy aimed at the Latin-American
region overall will be effective
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in Latin America
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Pan-Regional Marketing
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Burger King in Latin America
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Burger King’s expansion in Latin America has taken the form of joint
ventures, franchise agreements, and alliances with U.S. consumer
products companies such as Coca-Cola
IBM in Latin America
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IBM’s long-term strategy for Latin America
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Includes spending millions of dollars to bring computer technology to local
schools in 11 countries

This program is intended to enhance the company’s image and also create a
market with loyal future customers for its products and services
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in the New Asian
Growth Markets
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Market Environment

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Several of these countries are ethnically homogeneous while others
are populated by several racial groups
Regional Trade Agreements
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The Association of South East Asian Nations (ASEAN) was created in 1967
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APEC (Asia-Pacific Economic Cooperation) is a large association that spans
both sides of the Pacific
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In 1992, ASEAN countries met to formalize a far-reaching trade agreement
forming the ASEAN Free Trade Area (AFTA)
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in the New Asian
Growth Markets


Market Segmentation
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The economic upswing in the Asian high-growth markets has led to
the emergence of a significant middle class in Thailand known as the
“have somes”
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However justified from an economic perspective, avoiding the rural
areas where people tend to be less well off can create some political
problems
Product Positioning

The Asian markets’ desire for global identification has made many
multinationals with more mundane products use global
standardization in their positioning strategies
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in the New Asian
Growth Markets
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Marketing Tactics
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Product Policies
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Product Design
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The emphasis on these markets as followers of global mature markets
makes standardized product policies natural
The Asian consumer is generally more eager to achieve “a harmonious
whole” than Western individuals
New Products
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The buyers in Asian markets are basically eager to get access to the
products they see available in mature foreign markets
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These are not lead markets but followers
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in the New Asian
Growth Markets
 Marketing

Pricing
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In Asia as elsewhere, the global marketer faces a choice between a
high skimming price strategy and a lower penetration price strategy
Distribution
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Tactics
Many observers agree that the most visible sign of economic growth in
the Asian markets is the dynamism of the urban retail sector
Promotion

By and large the promotional strategies employed by multinationals in
Asian markets have been only minimally adapted from elsewhere
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in the New Asian
Growth Markets

Major Country Markets
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South Korea
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Taiwan
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Korea has 45 million people and in 1995 a per capita income on par with
many European countries
Taiwan is considered to have particularly exacting customers, which
makes the country useful as a test market for new products targeting Asia
Hong Kong

The 6 million inhabitants of Hong Kong have long been the most affluent
of the East Asian people, except for the Japanese
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.
Close-Up: Marketing in the New Asian
Growth Markets

Pan-Regional Marketing

The Asian markets naturally lend themselves to pan-regional
strategies because of their cultural similarity and parallel development
paths, with Japan as the lodestar

The trading blocs offer a good starting point for pan-regional
strategies

It is expected that pan-AFTA strategies may be very viable in the
future
Copyright © 2003 by The McGraw-Hill Companies, Inc. All rights reserved.