Transcript Document
Hard to Treat Homes
Bracknell Forest
Borough Council
Definition
Hard to Treat homes are non cavity wall
construction,
These homes represent 10% of the stock in our
area.
These include
Solid walls ( pre 1920)
Mobile homes“Cornish” – half cavity top tiled/wooden fascia
Wimpey no fines (pebbledash finish)
Bridge Flats- cold under floor
The Scheme
Feasibility funding with EST
Partnerships between
BFBC
WDC
MGC
TVEEAC
Osbourne Energy with EDF Utility
The Scheme
Identify properties
Marketing to householders
Monitor
Install Sempatap
Second monitoring
Evaluate
Disseminate
The properties- Bridge Flats
Wimpey no-fines
Cornish Types
These fit the criteria
in the too difficult
to fill category
Solid Properties
Solid -2
The Lodges
Mobile Homes
Marketing
Contacts -identified cold homes
Staff leads
Local press
Leaflet drop to identified properties
Item in local newsletter- mobile
home park
Specified letters- highest response
rate for least effort
Marketing
1000
900
800
700
600
500
400
300
200
100
0
staff
word
sales
leaflets
letters
types of leads
Marketing Response Rate
20
18
16
14
12
10
8
6
4
2
0
visits
staff
word
outcome
sales
leaflets
letters
Linear (sales)
Monitoring
Before and after SAP reports.
Purchased data loggers to record
temperature at ½ hourly intervals.
Residents perceived benefits.
Before
After
After
Lessons Learnt
Timescales – longer that planned
Marketing- worked best with letters,
needed to master this earlier.
Difficult to encourage whole houseintroduce room by room
Advantages
Offers improved insulation at
reasonable cost. (+3 SAP )
Can be linked to utility funding
Designed as DIY basis ,we also
trained DLO and a decorator
Disadvantages
Very slow to start
Needed constant marketing
Difficult to do whole property
Unable to evaluate due to
timescale - out of heating season
Further marketing Ideas
Target- Cold Spots
Decorating Season
In BFBC
Newspaperdelivered to every
household
Incentives
Energy Open Day
Overall
There are solutions
Sematap, by MGC is only one
Insulating paint is also available
Benefitsoffers a solution for “cold spots”,
Best on room by room basis
Worthwhile adding to portfolio of measures
Outcome
Aim 10
Achieved 13 within BFBC
Time consuming
Worthwhile as “ foot in the door”
other measures can be “sold”.
Value in “word of mouth”.