Transcript Branding

Branding
You Have to Get
Their Attention First
Ann S. Bisconti, PhD
Bisconti Research, Inc.
[email protected]
Buzz: Nuclear Energy is “Cool”
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Students Talked about
Education and Career Choices
University engineering majors—chemical,
electrical, mechanical, nuclear
Exelon engineering interns
Areva community college and high school
interns
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Early Influences
Ideas about ideal job features formed
early: interests, aptitudes, and values
Ideas about courses of study influenced by
parents and teachers
Ideas about industries formed from mass
media, familiar products, common wisdom

Changeable with familiarity and contact
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Career Considerations
Salary
Location
Job security and career advancement
Cool stuff to do—ownership of projects,
work areas—I own that, I did that
Make a difference, be proud of what I do
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Perceptions of Nuclear Careers:
Students in 2000
Well paid
Monotonous, boring (unless something
goes wrong)
Regulated, bureaucratic
Old, dying
Dangerous
Stigma—image among public, my family
Homer Simpson
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Perceptions of Nuclear Careers
in 2005 After Internships




Well paid
Cool stuff to do, I did that
New plants, excitement about future
Job security and opportunities due to
growth and retirements, plant can’t be
outsourced abroad
 Make a difference
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Opportunity to
Attract Attention:
Branding
Energy Careers
Cool!
Branding Energy Careers:
Make a Difference
Energy
Supply
Energy
Demand
Climate
Change/
Clean Air
Oil and
Gas Costs
Geopolitical
Consequences
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BBC Poll, June 2006: Percent of Americans
Concerned About Global Energy Issues
Energy shortages and prices will
destabilize world economy
82
Way the world produces and
uses energy is causing
environmental problems
including climate change
82
Competition for energy will lead
to greater conflict and war
between nations
79
0
25
50
75
100
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Changing Image
68% Favor Use of Nuclear Energy
(NEI Trend 1983-2006, Annual Averages)
80
Favor
Oppose
60
40
68
49
46
29
20
1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006
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There’s a Future!
NEI Poll, September 2006:
Public Support for Nuclear Power Plants
Renew
licenses
Prepare
to build
83%
76%
Definitely
build
63%
Accept
new
reactors
at nearest
plant
68%
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Buzz About the Future
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Buzz About the Future
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Branding Nuclear Energy
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:
Three Years Ago (NEI Poll May 2003)
Few Were Aware of Any Favorable News about
Nuclear Energy
None
76
Heard unfavorable news
14
Heard favorable news
9
Heard news--not sure if
favorable
1
0
25
50
75
100
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NEI Poll, September 2006:
Now Many Have Heard Favorable News
Need for nuclear energy
58
Need to build more nuclear plants
49
Nuclear for clean air
47
Nuclear for global warming
44
0
20
40
60
80
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Workforce Engaged
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Safety First—Great Performance
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Communicating
About the Job
Cool Stuff to Do!
I Want to Know…
What will I do there?
What else could I do there? Other opportunities?
Diversity of jobs?
Advancement? Security? Retirements?
Salary?
What’s interesting about work there?
How will I make a difference?
Where can I get more information (what’s on the
web site)?
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Communications Turn-offs
Boring covers—100s of brochures compete
Talking heads—what does she do?
Too general— she loves her job, but what
does she do?
Unrealistic—lots of beautiful young women
with jewelry
Cap and gown pictures of college graduates
No captions
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Communications Appeals
Beautiful, dynamic cover showing people doing
interesting things, cutting edge technology
Branding messages about the technology,
industry—promote positive image
“Do you want a career that counts?”
Diversity of types of work shown
Realistic, interesting work environment
Less text, more bullets answering questions
people have
Web information listed
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Branding Careers in Energy
Window of
opportunity to get
attention
Common themes for
energy careers:



Interesting diverse
work opportunities
Bright future
Make a difference:
Careers that matter!
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