Transcript Case study

Case Study
Emergency/Urgent Care Network
Northern Minas Gerais Macroregion
 Area: 122,176 Km²
(São Paulo: 1,523 Km²)
 Population: 1,558,610
(São Paulo: 10,990,249 inhabitants)
 Population density: 12.6 inhab./km²
(São Paulo: 7,216 inhabitants/km²)
 86 cities
 Up to 500 km away from a
microregion headquarters
 8 microregions
Indicator:
Years of Life Lost (YLL) > 1 year
The leading causes of YLL among the population over 1 year of age are external causes and
cardiovascular disease, which together account for more than 46% of this indicator.
YLL Rate > 1 year
External
causes
Cardiovascular
disease
Neoplasms
Other diseases
of the
circulatory
system
Diseases of the
respiratory tract
Infectious/parasitic
disease
Diseases of the
digestive tract
Diabetes mellitus
Others
Source: SIM/DATASUS
10 Leading causes of years of life lost (YLL)
in Minas Gerais, 2004-2006
DISEASE
YLL
(thousands)
%
%
(cumulative)
Rate
Ischemic heart disease
158
9.2
9.2
8.2
Cerebrovascular disease
144
8.4
17.6
7.5
Acts of violence
111
6.5
24.1
5.8
Traffic accidents
86
5.0
29.1
4.5
Lower respiratory tract infections
68
4.0
33.0
3.5
Hypertension
63
3.7
36.7
3.3
Diabetes mellitus
59
3.5
40.2
3.1
Asphyxiation/birth injuries
57
3.3
43.5
3.0
Cirrhosis of the liver
56
3.3
46.8
2.9
Inflammatory heart disease
43
2.5
49.3
2.2
Hospital-Based Emergency Care: At the Breaking Point
http:/www.nap.edu/catalog/11621.html
Source: Hospital-Based Emergency Care at braking point
Institute of Medicine of the national academies - 2007
1.
2.
3.
4.
Correctly direct the patient…
… to the appropriate level of care
…that can provide the most effective treatment
…as fast as possible.
Economies of scale
Availability of resources
Quality
Access
PRIMARY CARE
Call centers
Health posts (unidade basica de saúde – UBS)
Charity or small-scale hospitals (hospitais filantrópicos e de pequeno porte [HF/HPP]). Local
small-scale hospitals perform a vital role within the network when access to highercomplexity services are located more than one hour away.
MEDIUM COMPLEXITY
Urgent Care Units (Unidades de Pronto Atendimento – UPA)
Microregional hospitals – these must be accessible to at least 100,000 inhabitants, some of
which should provide care for more complex traumas or stabilize such patients
Emergency Mobile Care Unit (Serviço de Atendimento Móvel de Urgência – SAMU)
TERTIARY LEVEL
Macroregional hospitals with specialized services in line with preestablished parameters
Trauma Referral Hospitals – must be located within access to at least 1 million inhabitants
Hospital Referral/ CV; 400mil pop.
Rehabilitation Hospitals
SAMU
Health posts or UBS are the local care centers
Microregional/macroregional hospitals (former: more complex trauma)
NUMBER
NAME
COLOR
TIME TARGET
1
Emergency
Red
0
2
Very urgent
Orange
10
3
Urgent
Yellow
60
4
Somewhat urgent
Green
120
5
Non-urgent
Blue
240
White: patients whose condition does not merit emergency/urgent care
DETERMINANT
RISK CLASSIFICATION
APPROPRIATE NETWORK
SERVICE POINT
IDEAL TREATMENT
TIMEFRAME
Treat immediately
Adult abdominal pain
Microregional or
macroregional hospital *
In remote areas, transfer
within at least 30 minutes
Treat within no more than
10 minutes
Adult abdominal pain
Microregional hospital **
Adult abdominal pain
Microregional hospital or
HPP * **
Adult abdominal pain
HPP or UBS
Treat within 120 minutes
Adult abdominal pain
HPP, UBS, or residence
Treat within 240 minutes
(no more than 24 hours)
Transfer within no more
than 30 minutes
Treat within 60 minutes.
Same-day transfer (24
hours)
MAJOR TRAUMA CARE NETWORK
RESOURCES
Neurosurgery
Vascular surgery
Angiography
Upon notification: thoracic, cardiac, pediatric, plastic,
maxillofacial, and implant surgery
Heliport with exclusive access
Emergency room (Mobile Medical and Basic Support Units)
High-complexity operating room
Computerized tomography
Trauma surgeon
Orthopedist
Emergency room physician
General surgeon
Anesthesiologist
Transfusion unit
Intensive care unit
HOSPITAL
LEVEL 1
LEVEL 2
LEVEL 3
THE ROAD AHEAD
STEPS FOR STRUCTURING THE EMERGENCY/URGENT CARE SERVICES NETWORK
 Step 1. Perform a situation analysis of the emergency/urgent care (EUC)
network
 Step 2. Select the model of care for the EUC network
 Step 3. Develop the health districts and levels of the EUC network
 Step 4. Design the EUC network
 Step 5. Build the primary care component of the EUC network
 Step 6. Build the secondary and tertiary care levels of EUC network
 Step 7. Design network support systems
 Step 8. Design network logistical systems
 Step 9. Establish oversight systems for the EUC networks
Mobile Medical Unit
(MMU)
Basic Support Unit
(BSU)
Advanced Support
Unit (ASU)
Command Center
Air Transport Unit
(ATU)
Manga
Monte Azul
Januária Microhospital
Verdelândia
São João do Paraís
Rio Pardo de Minas
Brasília de Minas Microlevel
III Trauma Hospital
Urucuia
Taiobeiras Microlevel III
Trauma Hospital
Janaúba Microlevel III
Trauma Hospital
São Romão
Salinas Microhospital
MOC Macrolevel I Trauma and
Cardiac Hospital, Santa Casa
MOC Macrolevel I Trauma
Hospital, Clemente Faria
Francisco Sá
MOC Macrolevel II Cardiology
Hospital, Aroldo Tourinho
Coração de Jesus
Fundação Dilson Godinho
Pirapora Microlevel III
Trauma Hospital
Bocaiuva Microhospital
Macrohospital
Microhospital
Level III
Microhospital
Small-scale
hospital
Hospitals/Level
Basic
R$ 20,000.00
Microregion
R$ 100,000.00
Level III Trauma Hospital
Level II Trauma Hospital
Level I Trauma Hospital
R$ 130,000.00
R$ 180,000.00
R$ 250,000.00
Level III Trauma and Cardiology Hospital
Level II Trauma and Cardiology Hospital
Level I Trauma and Cardiology Hospital
R$ 130,000.00
R$ 210,000.00
R$ 320,000.00
-
Level II Cardiology Hospital
R$ 50,000.00
Level I Cardiology Hospital
R$ 75,000.00
COMMAND CENTER
Results
Short-Term Evaluation
Process:
- Progressive increase in system use:
Calls to Call Center (Jan. 1,742; Aug. 7,882)
Pre-hospital ambulance trips (Jan. 883; Aug: 2,904)
Clinical Management:
- Shorter decision-making time: critical for the outcome in the
U/E
- 50% drop in microregional hospital patients in green and blue
risk categories: integration of primary care, and Manchester
Protocol implemented throughout the network
- Clinical reports
Recapping...

Emergency care systems should be based on a regional model
Emergency care systems should be under a single authority and their
different points of service delivery should be coordinated

Patient flows between points of service delivery and logistics should
be based on risk classification


Results of the system must be monitored
System planning and preparations are required to address sudden
increases in its use


Oversight is needed to enforce rules (outsourcing) and monitor results
A new financing model is necessary, based on the adjustment of
goals (replacing the fee-for-service model)

Recapping...
Thank you!
Antônio Jorge de Souza Marques