Transcript Process and Outcomes

Who Moved My Cheese?
Spencer Johnson, M.D.
Co-Author of The One Minute Manager
The Handwriting on the
Wall
Change Happens
Anticipate Change
Monitor Change
Adapt to Change Quickly
Change
Enjoy Change!
Be Ready to Change Quickly
Change!
…from singing or playing
the notes
…to making music
Changing the Score!
…acquire an extensive, integrated
knowledge base
…readily apply the integrated
knowledge base to analysis and care
of patients’ problems
…be effective and efficient in skills for
problem solving or clinical reasoning
clinical procedures
self-directed learning
team participation
Nature of Changes
• Addresses increasing complexity of
the role of SLP and communication
• Specifies oral and written
communication skills of students
• Specifies professional issues, ethics,
and research
• Reduces specificity in course hours
in specific areas and clock hours in
clinical practice areas
• More focused on outcomes than on
processes
• Requires continuing education
Players Have Changed Too!
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Not all 21 year olds
Multi-tasking
90+% female
Cultural diversity
Technology savvy
Unambiguous expectations
Service oriented; more experience
with children than with elderly
Different Players Plus New
Scores
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Schedule/program flexibility
Accessibility
Efficiency
Effective development of
competencies
• Employability
• Satisfying, rewarding work
Orchestration
• Increasing matrix organization
• Knowledge, tools, and skills
through practice
• Intra- and Inter-disciplinary
curriculum planning and
teaching teams
• Cohesion/integration of learning
environments and strategies
• Support groups within and between
Departments, Schools and/or
Communities
• Continuing quality improvement
based on research and practice
Problems
Cases
Team
Team
Problems
Team
Cases
Team
Externship Supervisors
Families
Faculty
Clients
Students
Team
Related
Contributors
Vocational
Couns elors
Teachers
Allied
Health
Rehab
engineers
Linguis tics
Medicine
Child
Developm ent
Ps ychology
Genetics
Gerontology
Dom inant
Language Users
Related Funds
of Knowledge
Team
Team
Dis orders
Prevention and
Management
Com munication
Dis orders
Com munication
Sciences
Basic Sciences
Problems
Team
Cases
Team
Related Funds
of Knowledge
Team
Team
Dis orders
Management and
Prevention
Com munication
Dis orders
Team
Problems
Cases
Team
Com munication
Sciences
Basic Sciences
Learning Environments
Inform ation Sys tems
and Access
Technology
Res earch and
Developm ent
Journal
Groups
Discussion
Forums
Laboratories
Clinical
Facilities
Learning
Environments
Community
Locations
Small
Groups
Classrooms
Learning
Centers
Help Desks
National and
International
Databases
Simulations
Information Systems
and Access
Professional
Associations
Libraries
Internet
Websites
Videos
Input and
Output
Peripherals
High Speed
Interface
Technology
Distance and
Local Area
Networks
Teacher and
Learner Portables
Classroom,
laboratory, clinical
and office
equipment
Software
Learner
Desktops
Data
Warehousing
Evaluation of
Strategic Elements
Research and
Development
Problem/Case
Issues and
Outcomes
Administrative
Data
Formative and
Summative
Assessments
Client
Assessments
Employer
Assessments
Career
Pathways
Related Funds
of Knowledge
Team
Team
Dis orders
Management and
Prevention
Com munication
Dis orders
Team
Problems
Cases
Team
Com munication
Sciences
Basic Sciences
Learning Environments
Inform ation Sys tems
and Access
Technology
Res earch and
Developm ent
Team
Team
Problems
Team
Cases
Team
Resources
– Barnes and Christenson, 1994
– Wasserman, 1994
– Websites
• Harvard Business School
• wacra.org
• indiana.edu
• ubib.buffalo.edu
– Pew Charitable Trust