Transcript Distributor Meeting

Finn Parts Training Supplement
HydroSeeders®
Straw Blowers
Bark Blowers
Material Transfer System
• Support Team
• Introduction to Equipment & Key
Components
• Information / Resources
Support Team
Parts Department [email protected]
• Phone:
• Fax:
1-800-229-8707
1-513-874-1613
• Leslie Williams – Parts Manager
• Email:
[email protected]
• Don Brown
• Email:
– Parts Rep
[email protected]
Support Team (Cont’d)
• Mike Bradham –
• Phone:
• Cell / Hotline:
• Email:
Service Manager
513-642-0146 (x 266)
513-341-7962
[email protected]
• Bruce Ferone –
• Phone:
• Email:
Warranty Administration
513-874-2818
[email protected]
Support Team (Cont’d)
• Andy Hodek –
• Phone:
• Email:
Distribution Sales Manager - South
901-497-0152
[email protected]
• James Loneman • Phone:
• Email:
Distribution Sales Manager - Central
816-547-5471
[email protected]
• Jason Wedmore – Distribution Sales Manager - West
• Phone:
541-915-3885
• Email:
[email protected]
• Jon Richardson • Phone:
• Email:
Distribution Sales Manager - East
513-907-2980
[email protected]
• Support Team
• Introduction to Equipment & Key
Components
• Information / Resources
Finn HydroSeeders®
T75
T90
T170
T280
Medium & Large Lines
T120
T330 / T400
HydroSeeder® - Top Moving Parts / Wear Items
Part Numbers
Description
000698
007469
Pump Grease
Lube Sticks for 3 Way Valves
007420
012529
Bearing & Seal Kit for Agitator (1 ½ inch)
Bearing & Seal Kit for Agitator (2 inch)
006969
012397
Swivel Repair Kit for Tower (2” x 90°)
Swivel Repair Kit for Tower (2 ½” straight)
006513
006514
006515
Nozzle Gaskets (2 ½”)
Coupler Gaskets (2”)
Coupler Gaskets (1 ½”)
004593
080626
002190
Drain Plugs for the Tank (2 ½”)
Drain Plug for Tank (3”)
Drain Plug for Tank (2 ½” brass)
Finn Straw Blowers
B40
B70
Small
Lines
B260
Straw Blower – Top Moving Parts / Wear Items
Part Numbers
Description
035024-09
031018-01
Bearing Blocks for the Chute (B40 )
Bearing Blocks for the Chute (B70)
020110
020111
023363
Replacement Beater Chain (3 pitch)
Replacement Beater Chain (4 pitch)
Replacement Beater Chain (5 pitch)
020119
Chain Pin
022487
Nut for Pin
Finn Bark Blowers™
BB705
BB302
BB1200 series
Bark Blower™ – Top Moving Parts / Wear Items
Hose Gaskets & Replacement Hose Ends
Part Numbers
Description
055385
4” Gasket
055377
4” Hose adapter
055375A
4” Female Hose Coupler
055374A
4” Male Hose Coupler
Engines – All Models
• Kohler (Gas)
– T30, T60, and T75 HydroSeeders™
– B40 Straw Blower
– MTS
• Kubota (Diesel)
– T90, T120, and T170 HydroSeeders™
– B70 Straw Blower
– BB302 and BB705 Bark Blowers
• John Deere (Diesel)
– T280, T330, and T400 HydroSeeders™
– B260 Straw Blower
– BB1208, BB1216, and BB1222 Bark Blower
• Cummins (Diesel)
– Titan 280, Titan 330, and Titan 400 HydroSeeders™
All Machines –
Top Moving Components /Wear Items
• Filters for engines, blowers and hydraulic
systems
• Ignition Keys
• Control Cables
• Exhaust Components
• Support Team
• Introduction to Equipment & Key
Components
• Information / Resources
Equipment Identification
“I need to order a Finn Part….”
Where does the customer find the serial number?
» Serial number plate (aka “Finn Name Plate) is generally located on the
front, right side of the equipment (on the frame)
» On some Bark Blowers, the serial number is located under the control
panel.
» Finn Serial numbers start with two or three letters and end with numbers.
The letters tie the machine to a manual.
Only the following letters are valid in Finn serial #’s:
M,O,D,E,L,N,U,B,R,S
» Use the manual look up under the parts log in to find the serial number
that matches the machine.
*Note: We are currently working on a lookup to cross reference serial
numbers. Some will not be available at this time.
Operators & Parts Manuals Section - Example
Model #: T60
Serial #: SOA-1234
Select Model and Serial Number Pre-fix
T60 HydroSeeder™ SOA Owner’s Manual
Serial # Plate
How to Find Correct Part in Owner’s Manual
• Parts Lists are at the back of each manual (T60 Example)
Placing a Parts Order
Stocking Orders:
» Stock orders receive 30% discount off of list price on all items.
Non-stocking Orders (Drop Shipment and Expedited Orders):
» Non-stocking orders receive a 20% discount off of list price.
» Orders placed by 2:00pm (Eastern) for overnight delivery will be shipped the
same day; all other orders go out within 24 hours.
Information to Be Included on Order:
» Bill To and Ship To Addresses
» Method of Shipment and PO Number
» Part Number, Quantity, and Description
Handling Fees:
» There is a $5 handling fee on each order to offset handling costs (there are
no minimum order requirements).
Placing a Parts Order with Finn
Methods of Shipment:
– Small Parcels shipped via Fed Ex:
» Standard Delivery
-Arrives within 3 days after shipment
» Express Delivery
-Arrives 2 days after shipment
» Premium Delivery
-Arrives 1 day after shipment
– Larger orders shipped via LTL carrier
» Finn determines most qualified carrier based on price, timely
service, and on-time delivery record.
Where to Submit Order:
» Via Email:
[email protected]
» Via Fax:
513-874-1613
» Via Phone:
800-229-8707
Warranty
– Parts Warranty
» Genuine Finn Parts are warranted for 90 days from the date of
purchase.
– Equipment Warranty
» Finn Bark Blowers are warranted for 1 year or 1200 hours from
date of customer purchase.
» Finn HydroSeeders® and Straw Blowers are warranted for 2
years or 2000 hours from date of customer purchase.
– Finn Dealers are responsible for registering each piece of equipment
with Finn’s Warranty Department at the time of sale OR when the
machine is moved into the Dealer’s rental fleet.
– To determine if a piece of equipment is still under warranty, call Bruce
Ferone at Finn (513-874-2818)
Warranty Service
•
Claim Number: A Finn Warranty Claim Number must be obtained from the warranty
department the same day work is performed if business hours allow or next business
day at the latest.
•
All warranty labor must be pre-approved with a Work Authorization Number provided
by Finn’s Warranty Administrator prior to work being performed. Exception: If work
being performed is per the current Labor Allowance Schedule provided by Finn, preapproval is not required. However a Warranty Claim Number is still required as noted
above.
•
In order to obtain the Work Authorization Number, an estimate of costs must be
provided to Finn and approved by the Finn Warranty Administrator, Director of
Engineering or CFO before work begins. Once approved, any additional costs above
the approved cost must be approved in order to be eligible for warranty coverage.
•
Transportation, hauling, storage, or other similar costs are not part of Finn’s obligation
under the limited warranty and are the responsibility of the equipment owner.
Labor Allowance Schedule
Part
Description
055483
AL662-108-AS-36 DRAGCHAIN ASSY
055750
BB302 PLC Control Box Assembly
080567
CHOKE CABLE ASSEMBLY
080654
MARINE STARTER SWITCH
006596
CABLE, PUSH-PULL X 74"
045001
M-D PNEUMATICS BLOWER
070660
HYD MOTOR 104-1028-006
KU66711-55131
KEY SWITCH #66711-55130
008314
DRIVE SIDE BEARING:HANNAY
022891
STARTER RELAY
080482
CHARLYNN T SERIES#158-1037 MTR
075494-TS
Oil cooler temperature switch TC115
KUK3511
1505 HYD PUMP KIT FORT90/120 (See Notes)
002383
Pressure Lubricator
004934
OIL SWITCH KUBOTA
007420
1 1/2" bearing and seal assembly
007710
BALL VALVE, 1-1/2 IN FULL PORT
008313
IDLE SIDE BEARING:HANNAY
012341
SOLENOID VALVE
012529
2 "BEARING ASSY.
012727
Throttle Control Card
Model
BB302
BB302
T60
T75
LF120
BB1216
T120
T120
T120
T330 TITAN
T75
T330
T120
T60
T90
T120
T170
T120
T330 TITAN
T330
T330
Applies to w hat models
BB302
BB302
T60/75
T60/75
T90/120
BB1208-1222
T90/120
Anything with a KU
All Hannay Reels
Big Tanks
T30-75
All units with an oil cooler
T90/120
All Hydro Seeders
Anything with a KU
T30-T170
T75-400
All Hannay Reels
T280-400
T280-T400
T280/400 B260
035073
035075
080329
006444
008686
022119
045004
055488
023802
052076
008635
052436
011922
012333
031470
031470
031470
006443
012765
012857
035084
055568
080493
012693
080485
031274
055487
012739
023814
012694
B40
B40
BB705
T400
T120
B70
BB1208
BB302
T170
T330
T170
B260
T330
T330
T120
B70
BB302
T330
T330 TITAN
T120
T60
BB302
T75
T330 TITAN
T60
BB302
BB302
B260
BB302
T330 TITAN
B40
R&R
B40
R&R
All but Titan
R&R
Titans
R&R
T90/120
R&R
T90/120 B70
R&R
12 Series
R&R
BB302
R&R
T170
R&R
All Units with a JD engine R&R
T90-400
R&R
B260 and BB's
R&R
T280-400
R&R
Big Tanks
R&R
Anything with a KU
R&R
Anything with a KU
R&R
Anything with a KU
R&R
T90-400
R&R
T280-400
R&R
T90-400
R&R
T60/75
R&R
All 1505 Engines
R&R
T30-75
R&R
T170-400
R&R
T30-75
R&R
BB302
R&R
BB302
R&R
B260 and Big Tanks
R&R
All units with Electric Throttle
R&R
Big Tanks
R&R
#512347 W/1-1/8" BORE, CW ROT'N OGURA
Belt set
SIGHT GAUGE
GREASE RETAINER
Brand 4-way Hydraulic Valve
MAGNETIC SWITCH #117PH-SB
Couplings
HUB CITY#3T200BC TAKE UP FRAME
Safety Switch
COLEHERSEE KEY SWITCH #95521-B
CHAR-LYNN HYD MOTOR FOR REEL
MARINE-CONSTRUCTION SWITCH
HYD PUMP;PSI & GPM COMPENSATED
CHAR LYNN 6000 MOTOR#112-1066
Radiator for Kubota V1505 SRF
Radiator for Kubota V1505 SRF
Radiator for Kubota V1505 SRF
MECHANICAL SHAFT SEAL
1-1/2" Bore Cylinder, 4" Stroke
Brand AO120O4LSR 4-Way
Warner Electric Clutch
Temp SWITCH
RADIAL LIP SEAL
T170/330 Poly Fuel Tank
B09395 MECH. SEAL
9 JS COUPLING INSERT
HUB CITY#7U250 X 1"TAKE-UP BR.
Murphy Powerview #PV100-A
Throttle Actuator
Rochester Fuel Gauge
Name of repair or service
R&R Floor Chain
R&R Control Box
R&R Choke Cable
R&R Key Switch
R&R Throttle Cable
R&R Blower
R&R Agitator Motor
R&R Key Switch
R&R Driver Side Bearing
R&R Starter Relay
R&R Agitator Motor
R&R Temp switch
R&R Hydro Pump
R&R Pressure Lubricator
Oil Pressure switch repair
R&R Bearing and Seal Assy
R&R Valve
R&R Idle Bearing
R&R Clutch Solenoid
R&R Bearing and Seal Assy
R&R Throttle Control Card
Hours
allotted
6.00
1.00
0.50
1.00
0.50
4.50
3.00
1.00
1.00
0.50
3.00
3.00
4.50
0.25
0.25
4.00 per
0.50
1.00
1.00
4.00 per
0.50
Clutch
Drive Belts
Sight Gauge
Sight Gauge
Agitato Control Valve
Murphy Switch
Blower Drive Coupling
Adjuster Bearing Frame
Murphy Switch
Key Switch
Hose Reel Rewind Motor
Safety Switches
Hydro Pump
Agitator Motor
Radiator
Radiator
Radiator
Mech Seal
Air Cyliner frm Clutch
Hose Reel Valve
Clutch
Coolant Temp Switch
Radil Lip Seal
Fuel Tank
Mech Seal
Blower Drive Coupling
Floor Chain Adjuster Bearing
Power View
Throttle Actuator
Fuel Gauge
4.00
2.00
4.00
4.00
3.00
0.50
2.00
2.00
0.50
1.00
2.00
0.25
3.00
3.00
3.00
3.00
1.00
4.00
1.00
1.00
2.00
1.00
5.00
0.50
4.00
2.00
2.50
0.25
0.50
0.50
per
per
per
per
Warranty
• Make sure your customers register
their engines.
• An Engine Manual should
come with the Finn.
• John Deere, Cummins, Kubota or Kohler,
with directions on what the
engine warranty is and how
to register.
• Engine Warranties are
2 years from the Finn invoice date.
On-Line Tools
www.finncorp.com
• Spec Sheets
• Parts Information:
– Owners Manuals
– Parts Price Look-up
– Freight Look-up
– Practical Service Guide – HydroSeeder
– Pictorial Guides (Nozzle / Clutch)
Website
Demo
http://www.finncorp.com/distributors/partslogin.asp
Parts Price Lookup
1. Go to www.finncorp.com
2. Click on Parts Login in upper left corner of the Home Page
(If you don’t have a user name / password, the Parts Manager at
your branch needs to send a request for log in to
[email protected])
3. Scroll down to the Parts Scoop.
4. Click on Parts Price Lookup
5. Enter the part number you are looking for. Finn part numbers are at
least 6 digits. If your item number has 4 digits, add 00 to the front.
6. If pricing is available on line for your part, the description and price
will display on the screen. Pricing shown here is List price.
Freight Lookup
1. Go to www.finncorp.com
2. Click on Parts Login in upper left corner of the Home Page
(If you don’t have a user name / password, the Parts Manager at
your branch needs to send a request for log in to
[email protected])
3. Scroll down to the Parts Scoop.
4. Click on Freight Calculator
5. Enter the zip code your package is shipping to. This displays the
zone number for the area.
6. Click on the Rate Finder Tab at the bottom of the screen.
7. Using the drop down boxes, select the zone that was displayed and
the dollar amount range the order falls in.
8. This will display freight rates for all three methods of shipping.
*Please note this does not apply to oversize shipments
Practical Service Guide - HydroSeeder®
• To assist with trouble-shooting, a service guide has been
prepared to guide you through the most common
customer issues.
• This step-by-step service guide is found in the Dealer
Parts section of the website under “Parts Scoop”.
Questions
And
Feedback