Transcript Unit Level Planning

By
Monica Y. Peters, Ph.D.
Coordinator of Institutional Effectiveness/QEP
Office of Quality Enhancement
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Clarify the purpose of unit planning
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Simplify the step by step process
Clarify the
PURPOSE
Core Requirement 2.5
&
Comprehensive Standard 3.3.1
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2.5 (Core Requirement) The institution engages in
ongoing, integrated, and institution wide based
planning and evaluation processes that:
(1) incorporates a systematic review of institutional
mission, goals, and outcomes;
(2) results in continuing improvement in institutional
quality; and
(3) demonstrates the institution is effectively
accomplishing its mission.
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SACS-3.3.1 The institution identifies expected
outcomes for its educational programs (including
student learning outcomes for educational program) and
its administrative and educational support services;
assesses whether it achieves these outcomes; and
provides evidence of improvement based on analysis of
those results. (Institutional Effectiveness)
Strategic Planning
Institutional Goals
and Objectives
Unit-Level Planning
{ Annual }
Department-level
Objectives, Strategies,
and Expected Outcomes
ULP Results
Strategic Planning
Results
{ Every 5 years }
SIMPLIFY
the Unit Level Process
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Purpose
Unit Objectives/Related Institutional Goal(s) and
Objective(s)
Strategies
Expected Outcomes
The purpose statement should include a concise
description of the unit’s general mission and
core functions.
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How to write a departmental purpose
statement?
1.
Find job description of person responsible for Unit Level Plan.
2.
Review essential functions and select the ones that are unique to your
office. (These are the core functions for your office).
3.
Using these core functions develop your departmental purpose
statement.
(Purpose statement should include a variety of activities related to your job
description.)
Example:
The mission of the Office of Quality Enhancement is to collect, analyze, and
interpret data to help the college leadership determine whether Angelina
College is fulfilling its mission and strategic goals. The office is
responsible for a variety of activities including: implementation of the
Quality Enhancement Plan, implementation and analysis of student
satisfaction and faculty surveys, annual institutional effectiveness report,
completion of all external surveys.
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Goals:
Question: How can my unit address the institution’s goals and
objectives?
Think in broad terms when selecting Institutional Goals.
Objectives:
Remember for every Institutional Objective you must include
the appropriate Institutional Goal.
Administrative Departmental Objectives should be based on
job description, core functions, and purpose statement.
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Objective statements are specific methods to improve
departmental performance.
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Each unit must establish between three and eight objectives.
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Additionally, the objectives should be measurable.
The most useful objectives are those that are time
specific and that are stated in more quantitative,
results-oriented terms.
Job descriptions WILL provide some assistance or help
when developing objective statements.
Objectives MIGHT be the same from year to year.
Instructional departments should include objectives
related to the following program review areas:
1. Student Enrollment
2. Faculty Performance
3. Student Performance
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Improve
Increase
Enhance
Decrease
Achieve
HINT: Some verbs are easier to measure than other verbs.
Notice that the above verbs indicate movement – up or
down.
PURPOSE: The office is also responsible for facilitating
program review, unit-level planning, learning outcomes
assessment, and strategic planning.
OBJECTIVE: Improve effectiveness of unit-level
planning process and planning/budgeting
process.
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Each objective should have three or more
strategies.
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Strategies should include the specific activities that
will lead to the accomplishment of the objective.
(Need to use an action verb)
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Create
Analyze
Investigate
Survey
Establish
Attend
Conduct
Implement
Develop
Provide
Hints: Use a verb that indicates you are doing something – ACTION! You should
be able to answer a strategy statement with ‘yes’ or ‘no’ at the end of the
planning period.
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OBJECTIVE - Improve effectiveness of unit-level planning
process and planning/budgeting process.
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STRATEGY – Conduct ongoing training for division
directors and program directors on the unit-level
planning process.
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OBJECTIVE - Improve operations of the Bookstore.
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STRATEGY- Reduce Bookstore lines by
emphasizing online ordering and implementation of
Follett’s Book Now Program.
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OBJECTIVE - Improve quality and effectiveness of the
Testing Center.
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STRATEGY – Evaluate current testing schedule
and make changes as needed to better serve
the faculty and student.
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Outcomes should be tied to the objective and
must include some type of measurement.
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Hint: Outcomes MIGHT use the same verbs as
used in the objectives.
Objective
(Increase, decrease)
+
Type of measurement
(available by Fall 2009)
=
Expected Outcome
EXAMPLES:
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by September 1, 2009
increase/decrease by 2%
90% of students
available Fall 2009
two or more
at least ten
increase student satisfaction by 10%
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OBJECTIVE - Improve effectiveness of unit-level planning process and
planning/budgeting process.
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STRATEGY - Conduct ongoing training for division directors
and program directors on the unit-level planning process.
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EXPECTED OUTCOME – 90% of units will have their
plans completed by the September 30, 2009.
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OBJECTIVE - Improve operations of the Bookstore.
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STRATEGY-Reduce Bookstore lines by emphasizing on-line
ordering and implementation of Follett’s Book Now Program.
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EXPECTED OUTCOME – Increase use of Book Now
Program by 15%.
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OBJECTIVE - Improve quality and effectiveness of the Testing Center.
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STRATEGY – Evaluate current testing schedule and make
changes as needed to better serve the faculty and student.
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EXPECTED OUTCOME – Increase Student
Satisfaction survey results by 10%.
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Coordinator of IE/QEP – WEAVEonline
Administrator
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September 2009 – Training on WEAVEonline
 Use Unit Plan Templates to Enter Information
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Access WEAVEonline and Assessment Tools from
the AC Office of Quality Enhancement Website