Transcript Evaluation
Working Together With Families : Outcomes and Evaluation Malcolm Campbell Programme Manager Total Family The Outcome Framework and TAF Action Plan • The Outcome Framework focuses on long term, strategic outcomes – demonstrating change to the landscape of service engagement • Key areas include – resilience, physical/emotional health, safety, economic and educational attainment, relationships • TAF action plan relates to individual outcomes • TAF outcomes should relate back to the Outcome Framework Baseline Dataset • Common set of data for each family, including the control group • Generic enough to be pulled of systems, specific enough to be meaningful • Includes – social care/safeguarding, health visitor/school nurse contacts, crime/ASB incidents, education and employment data, probation data • Linked to Negative cost tool to allow financial comparison Family Star Self Assessment and Reflective Log Family Star Self Assessment and Reflective Log • Family Star allows the parent to self assess against 8 key areas • Focus is on the parents role in the family rather than child’s needs • Highlights parents thinking around issues as well as where change is needed • Can support the development of a CAF • Opportunity to review and show where progress has been made Family Star Self Assessment and Reflective Log • The reflective log is a tool for the lead professional and others involved to highlight issues to be fed into the local management group • Highlights – new information, communication, activity, progress, problems, family comment • Allows small but significant issues and blockers to be identified that may be missed by later evaluation • Allows the professionals involved to provide a broader perspective on how the case is being managed Negative Cost Indicator Tool • Allows costs to be attributed to service provision • Comparison can be made between before and after intervention • While there is increasingly a focus on cost, this tends to be at service and not individual level • Linking the baseline data set and Negative Cost tool allows costs to start to be identified • Change in cost needs to be clarified – sometimes and increase in cost in the short term is desirable • Requires monitoring over a long period to demonstrate impact Negative Cost Indicator Tool Key Issues • Linking key strategic and service objectives to individual outcomes • Ensuring access to the data • Ensuring lead professionals understand the link between individual and strategic outcomes • Balance between quantitative and qualitative data – qualifying what change actually means in the individuals context • Data tends to be aggregated upwards and is then difficult to drill down into – this makes gathering data about the individual time consuming Top Tips • Embed outcomes and evaluation in the heart of the process – this is what will inform and drive changes to service delivery • Ensure everyone understands the links between individual and strategic outcomes • Put in place the mechanisms for extracting data of all kinds from the outset – don’t wait until the evaluation • Ensure that numerical data is qualified to ensure you know what it means