Transcript M&E 24

GLOBAL
People Management and
Development
Professor H. Michael Boyd, Ph.D.
Marquardt, Michael J and Engel, Dean W., Global Human Resource Development,
(Prentice Hall, 1993) –ISBN –-0-13-357930-1
Professor H. Michael Boyd, Ph.D.
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Globalization and
HRD
“Never before has the future so
rapidly become the past. We need to
open our minds to more distant
futures, both probable and
possible.”
Alvin Toffler Future Shock
John Naisbitt and Patricia Aburdene, in their best seller,
Megatrends 2000, identified what they considered to be the top
ten forces at work in the world
1. Globalization
8. The Pacific Rim
2. Learning Organizations
9. Entrepreneurship and
Intrapreneurship
3. Global Technology
10. Quality and Service
4. Ethics in the Workplace
11. Privatization
5. Creativity
12. Spiritual Values and Religion
6. The Emerging Roles of
Women
7. The Changing Global
Workforce
13. Work and Family
14. The Environment
Professor H. Michael Boyd, Ph.D.
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Corporations and individuals are
beginning to
"live and work in a global village":
Over two billion passengers flew the world's airways in 2000.
Cable News Network (CNN) is seen simultaneously by millions of
people around the world.
Over three million Americans work overseas; foreign-owned
companies employ another three million in the United States
Computer software has been developed that automatically
translates letters into Spanish, Italian, German, or French.
Over 400,000 international students from 150 countries study in the
United States each year.
Professor H. Michael Boyd, Ph.D.
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LEARNING ORGANIZATIONS
(The only way to survive and prosper)
Individual learning/development is linked with
organizational learning/development in an
explicit/structured way.
There is a focus on creativity and adaptability.
Teams of all types are a part of the learning/working
process. Networking—personal and aided by technology
- It is important to learning and to accomplishing work.
The idea of the conscious evolution of self and
organization prevails.
Systems and substantive learning are fundamental.
Values and value creating are important drivers.
Professor H. Michael Boyd, Ph.D.
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The learning Organization will:
Learn more effectively from their mistakes
Shorten the time required to implement strategic changes
Anticipate and adapt more readily to environmental
impacts
Make greater organizational use of the knowledge of
employees at all levels of the organization
Expedite the transfer of knowledge from one part of the
organization to another
Become more adept at learning from competitors and
collaborators
Stimulate continuous improvement in all areas of the
organization
Accelerate the development of product and process innovation
Professor H. Michael Boyd, Ph.D.
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GLOBAL TECHNOLOGY ?
Rapid advances in the field of biotechnology built upon the precise manipulation of
organisms, which will revolutionize the fields of agriculture, medicine, and industry
The emergence of nanotechnology in which nano-machines will possess the ability to
"remake the whole physical universe"
Remote / Satellite learning; e.g., Motorola, with its Iridium system, was going to place
seventy-seven tiny satellites into low orbit, making it possible for millions in remote or
sparsely populated regions like Siberia, the Chinese desert, and the interior of Africa
to send and receive voice, data, and digitized images through hand-held telephones,
and the Internet.
The rise of a new generation of small, automated factories
Automatic language translation telephones which allow trainers to communicate
naturally in their own language to anyone in the world who has access to a telephone
Artificial intelligence and embedded learning technology
Silicon chips that can contain up to 100 million transistors allowing computing power
that is now only in the hands of supercomputer users to be available on every desktop
Supercomputers capable of one trillion calculations per second which will allow
advances such as simulations of the human body for the testing of new drugs and
computers that respond easily to spoken commands
Professor H. Michael Boyd, Ph.D.
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ETHICS IN THE WORKPLACE
In a survey of 1,500 CEOs in twenty countries,
ethics was rated as the most important
personal characteristic for the global
executive in the twenty-first century.
The CEO must be above reproach, because
impeccable ethical standards will be
"indispensable to a firm's internal and
external credibility." With ethical standards,
the effective global executive will be better
able "to inspire employees to realize their
potential"
Professor H. Michael Boyd, Ph.D.
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The American Society for Training and Development
has also made ethics a high priority.
In the Models for HRD Practice, thirteen areas of
ethical challenge were identified:
Maintaining appropriate confidentiality
Saying no to inappropriate requests
Showing respect for copyrights, sources, and intellectual property
Ensuring truth in claims, data, and recommendations
Balancing organization and individual needs and interests
Ensuring customer and user involvement, participation, and ownership
Avoiding conflicts of interest
Managing personal biases
Showing respect for, interest in, and representation of individual and population
differences
Making interventions appropriate to the customer's or user's needs
Being sensitive to the direct and indirect effects of intervention and acting to address
negative consequences
Pricing or costing products or services fairly.
Using power appropriately
Professor H. Michael Boyd, Ph.D.
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The CHANGING GLOBAL WORK FORCE
There will be a massive relocation of people including legal and
illegal immigrants, temporary workers, retirees, and visitors.
The greatest relocation will involve young, well-educated
workers flocking to the cities of the developed world.
Some industrialized nations will reconsider their protectionist
immigration policies, as they come to rely on, and compete for,
foreign-born workers.
Labor-short, immigrant-poor countries like Japan and Sweden
will be compelled to improve labor productivity dramatically to
avoid slow economic growth. Increased training and
outsourcing of jobs will become necessary.
There will be a gradual standardization of labor practices
around the world in areas of vacation time, workplace safety,
training, and employee rights.
Professor H. Michael Boyd, Ph.D.
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THE
ST
21 CENTURY
WORLD:
Professor H. Michael Boyd, Ph.D.
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The PACIFIC RIM
The cities of the Pacific Rim —
Los Angeles, Jakarta, Tokyo, Sidney, Seattle
are taking over from the old established cities
of the Atlantic —
New York, London, Paris.
Asia has over half the world's population
Professor H. Michael Boyd, Ph.D.
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SPIRITUAL VALUES AND RELIGION
Work can provide the opportunity for
spiritual as well as financial growth.
The workplace is rapidly becoming the
new neighborhood.
Good management is largely a matter of
love
James Autry's, “Love and Profit: The Art of Caring Leadership,”
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WORK AND FAMILY LIFE
Flexible work arrangements — variable starting and quitting
times, part-time work
Leaves — length of parental leaves, who's eligible, job
guarantees
Financial assistance — flexible benefits, long-term-care
insurance, child care discounts
Corporate giving/community service — funding for community
or national work/family initiatives
Dependent-care services — child and elder care referral, onsite centers, sick-child programs
Management change — work / family training for managers,
work / family coordinators
Work / family stress management — wellness programs,
relocation services, work / family seminars
Professor H. Michael Boyd, Ph.D.
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EMERGING ROLES OF WOMEN
Very simply women may be
the greatest source of new
skilled and trainable human
resources in the world.
Professor H. Michael Boyd, Ph.D.
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ENVIRONMENT
Educating and training
organizations on the uses
and benefits of "green"
technologies will be a
crucial role
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Global HRD Megatrends
The "root cause" for change
in the nineties and beyond -Globalization will continue to
affect both organizations and
their employees and, therefore,
HRD
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megatrends that will significantly impact
HRD and the workplace as we proced in
the twenty-first century.
INCLUDING:
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fourteen global megatrends
• Globalization
• Entrepreneurship
• Learning Organizations
• Quality and Service
• Global Technology
• Privatization
• Ethics in the Workplace
• Spiritual Values and Religion
• Creativity
• Work and Family Life
• Emerging Roles of Women
• Environment
• Changing Global Work Force
• Pacific Rim
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Human Resource Development will
become a global effort.
Many leading global organizations have
already begun incorporating these trends into
their HRD planning and practices.
There is little doubt that these fourteen
megatrends will have a large impact on the
world of work and roles of the global HRD
professional.
HRD and the contributions made by global
HRD professionals in the next century will be
extremely important to economic success and
global well-being.
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