Transcript Document

Virtual Lecture – Unit Six
Nonverbal Communication
Communication
Beyond Words
Nonverbal Communication is very
important
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It is a very important key to understanding
communication
Nonverbal communication includes: smiling,
frowning, laughing, crying, sighing
It also includes linguistic dimensions of spoken
words such as pitch, rate and volume of your
voice.
Characteristics of nonverbal
communication
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Nonverbal communication is very important
All behavior has some kind of communicative
value
Nonverbal communication is primarily relational
Nonverbal Communication Plays a
Big Role in Identity Management
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Nonverbal communication helps us to define
the types of relationships we want to have with
others
Nonverbal communication also conveys
emotions louder than words ever could
Nonverbal Communication Serves
Many Functions
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Repeating
Substituting
Accenting
Regulation
Complementing
Contradicting
Deceiving
Nonverbal communication is also
Ambiguous
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Nonverbal messages are open to multiple
interpretations. Even more so than language.
Influences on Nonverbal
Communication
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Gender
Culture
Types of nonverbal communication
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Body Orientation
Posture
Gestures
Face and Eyes
Voice
Touch
More Types of Nonverbal
Communication
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Physical Attractiveness
Clothing
Distance
Territoriality
Physical Environment
Time
End of Virtual Lecture
On Nonverbal
Communication and
Unit Six