Transcript Web publishing at MIT

IS/WCS:
Services and Support
Suzana Lisanti
Susan Curran
Tim Griffin
Turi McKinley
Chris Sherrill
Students:
Hubert Pham
Julie Yoo
MIT WCS
IS Guiding Principles
• Reliable, scalable, and secure solutions
• Promote best practices
• Serve the many rather than the few
• Seek innovation and creativity
• Partner with individuals and
organizations to develop solutions
to meet their needs
• Increase technological equity
MIT WCS
WCS Mission
Web Communications Services (WCS)
publishes the official MIT web site
(http://web.mit.edu) and provides strategic
consulting to MIT clients on the use of the
web for communications and work
processes, as well as harnessing emerging
information technologies that foster
organizational change within MIT.
MIT WCS
In FY 2000-2001
WCS assisted MIT clients with approximately
600 web sites, with solutions ranging from
planning to design, production, troubleshooting and maintenance.
The WCS team answered a total of 8,000
email queries this year: 5,000 general
questions about MIT (20/day), and 3,000 web
help requests (8-12/weekday).
Customer requests have increased by 33%
over the previous year.
MIT WCS
Web publishing at MIT
• web.mit.edu is actually 3 servers
www.mit.edu mirrors top site
• Additional special-function servers:
map, forums, search, counter, etc.
• Approximately 1,000 other servers
that leverage central servers
MIT WCS
Web Server Configuration
• Apache SSL
MIT version: http://web.mit.edu/apache-ssl
• Suns running Solaris with AFS client
• Web server configuration files on local disk;
content comes out of AFS “lockers”
• Content management left to content owners
MIT WCS
Why use AFS?
• Designed for larger networks, scalable
• Single username & password (Kerberos)
• Permissions set at directory level
• Supported 24x7 at MIT
• Reliable backup systems
MIT WCS
MIT Web site
• Approximately 1 million files
• October 2001: web.mit.edu served
over 67 million files (26 per second)
• Avg # files per day: 1,327,746
• Served to off campus: 1,044,659 (78%)
MIT WCS
Sept 2001 Daily Views
MIT WCS
Browser Types
Browser (Oct 2001)
Lynx
Microsoft Internet Explorer
Microsoft Internet Explorer
Microsoft Internet Explorer
Microsoft Internet Explorer
Microsoft Internet Explorer
Microsoft Internet Explorer
Microsoft Internet Explorer
Microsoft Internet Explorer
Netscape
Netscape
Netscape
Netscape
Netscape
Netscape
Netscape
Other
Total
MIT WCS
V.
0
1
2
3
4
5
6
9
0
1
2
3
4
6
Total
MITNet Non MITNet
2
23
1,209
19,650
3,379
2
3
134
64,669
1,015
370
90,456
28
156
8,210
136,067
21,437
2
14
271
54,216
3,114
1,590
225,105
Total
30
179
9,419
155,717
24,816
2
0
0
2
17
405
118,885
4,129
1,960
315,561
%
0.1%
3.0%
49.3%
7.9%
0.1%
37.7%
1.3%
0.6%
100.0%
Operating Systems
Pages requested by Operating System
MIT WCS
Web Tools (1)
• Email forms (cgiemail, cgiecho)
• Search engine (Inktomi)
(local searches configurable by user)
• Web page usage statistics
• Campus map
• Discussion groups (forums)
MIT WCS
Web Tools (2)
• Server Side Includes (SSI)
• Restricted access for individuals/groups
and certificate-based authentication
• Secure file transfer
• Recommended WYSIWYG web editor
Dreamweaver
MIT WCS
Web Tools (3)
• Oracle license
• Institute-wide Events Calendar
with customizable views (Jan 2002)
• Scripting
Currently run your own server, Perl, PHP
Discovery project underway: “IS Servers”
MIT WCS
Service Groups
• ITAG provides integration standards
•Network Operations maintain central
MIT web servers and underlying services
• Athena Operations maintains AFS
servers where content is stored, backups
• Administrative Server Services maintains
private servers for customers
• AMPS provides academic server services
MIT WCS
Web Publishing Support
• WCS
- web strategy, IA and design,
in partnership with the PSB
- ongoing maintenance support
help line: x3-0101 or [email protected]
• Faculty Liaisons
- support academic computing needs
• Training, Usability, and web-pub
• Software Release Team
MIT WCS
HTML Guidelines
• Usability
• Legal and privacy guidelines
• JavaScript and plug-ins (inc. Flash)
• CSS
• Stretchable tables
• Secure file transfer
• Recommended WYSIWYG web editor
Dreamweaver
MIT WCS