Transcript Nat Parker - American Public Transportation Association

Best Practices for Mobile Ticketing
Nat Parker, CEO GlobeSherpa
March 18, 2013
@globesherpa
www.globesherpa.com
System Security
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Security is a constant pursuit
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PCI-compliant payment processing
(consider indemnified vs. un-indemnified platforms)
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Encryption (SSL certificates, 256 byte local)
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Virtual inventory of fare products, good business process
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Barcode scanning of every ticket vs. as an audit mechanism
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Layered approach to Visual authentication
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Dynamic animation (changes regularly)
Time Stamps
Ticket Credentials (fare, rider, zones)
Day code
On-demand tap feature
User-Experience Design
• Cross platform development (iOS, Android, BB, mobile web) –
impact on code base
• Use common navigation and functional archetypes (tab
groups, drop downs, etc.)
• Native apps vs. mobile web (off-line functionality)
• Agency fare structure drives app design (drop down vs.
wizard buy process)
• Functionality for multiple riders
• Integration with payments for parking and events