Transcript Porter “三寶”

Porter “三寶”
Petrina Wong, TSA / Leung Wai Lam, PTa / Lam Fung Man, WII
Supporting Services, QEH
Background / Problems Identified
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Wrong patient identification.
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Wrong patient record.
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Wrong patient luggage(s).
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Disclosure of patient privacy.
Objectives
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Ensure the accuracy of patient identification.
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Enhance the security of patient privacy..
Actions Taken
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Implementation of Automatic Dispatching System for NEATS
Portering Service – Porter would receive the name of patient
via ADS (Pager) so that they could check the patient
identification by the name of patient.
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Provision of recyclable nylon bags – all patient’s record, drug
and X-ray film could be put into the nylon bags so as to avoid
mixing up of patient’s record. Patient information could be
well-protected at the same time.
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Provision of gum label – Porter would write down the patient
name on gum label and stick on the luggage of patient so as
to avoid wrong luggage to wrong patient.
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In conclusion「煎釀三寶」are used, which include pager,
nylon bag and gum label.
Outcomes
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Reduced the chance of wrong patient identification.
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Reduced chance of wrong luggage.
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Increased patient privacy.