Transcript Click to add title - Healthcare Quality Improvement

Producing a patient
accessible stroke audit
report for stroke survivors
and carers
Sara Kavanagh
SSNAP Project Manager
8 October 2013
Background:
The RCP Stroke Programme has run the National Stroke Audit since 1998
• Clinical and organisational components
• Continuous and snapshot audits
Reports with named hospital results are produced for hospitals, national health
departments, regional networks and the general public.
Need for a patient friendly report
• to make complex, clinically-focused audit results more accessible to stroke
survivors and carers
• raise awareness of the quality of stroke care and services in England, Wales
and Northern Ireland.
Challenge
Stroke patients often have communication and cognitive impairments
Patient Consultation
Patient involvement key part of RCP Stroke Programme
• Patient reps in Intercollegiate Stroke Working Party
• Strong links with patient groups including stroke survivors with
aphasia
Patient consultation informed decision making about
• which aspects of stroke care to include in the report,
• optimal ways of presenting complex national and regional data,
• report structure and layout
• Colour and font
• Interpretation guidance
Features of Easy Access Version Report
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large text and spacing
bolding key words,
substituting complex clinical terms into
lay versions e.g. thrombolysis = clot
busting drug;
revising report structure to ensure it
follows the stroke pathway;
symbols and icons,
geographical colour coded maps
instead of data tables;
simplified charts and graphs,
regionalising reports by geographical
areas.
Dissemination
National and regional stroke audit results are made
accessible electronically and in hard copy every three
months via
• the patient-specific RCP webpage
(www.rcplondon.ac.uk/stroke/patients).
• the web-based audit tool,
• national stroke conferences,
• patient groups
• stroke clubs
• Stroke Association
Feedback indicates the usefulness of these reports for stroke survivors and carers,
clinical teams, chief executives and members of parliament in instigating
improvements in stroke care.
Conclusion
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Stroke survivors have a powerful voice and require timely, accessible information
about the extent to which stroke services meet required standards.
‘Easy Access Version’ is an effective means to increase knowledge and drive change