Transcript Slide 1

Executive Department for
Communication and Awareness
(Business Sector)
Mr. Abdulrahman Algifari
Communication and Awareness Executive Director
Communication and Awareness
Executive Department
Objectives
The C & A Management is acting as the sector
window to the external world and aims to enhance
the level of awareness among consumers and
facilitate channels of communication with all
parties related to use and marketing of medical
devices.
C and A Executive Department
Responsibilities
 Develop short and long term awareness plans for consumers,
healthcare providers and industry.
 Provide technical support to healthcare providers and
industry in coordination with other departments.
 Represent MDS in all related awareness activities
(conferences, symposia, workshops, meetings and social
events).
 Complaint and inquiries handling of consumers, healthcare
providers, industry.
 Oversee and manage sector’s website.
C & A Executive Department
Executive Department for
Communication & Awareness
Consumer Awareness
Department
Industry Professional
Department
Healthcare Provider
Support Department
Division of
Awareness
Awareness &
Technical
Support
Division of
Awareness
Division of
Complaints
Division of
Complaints
Division of
Complaints
Publication
Department
Questions & Inquires
September -Inquiries
(September
2011)
15
100
16
90
14
80
12
70
10
60
8
50
6
40
4
30
2
20
0
10
0
10
6
40
3
29
0
4
8
1
1
0
0
6
0
3
91
Questions & Inquires
(October 2011)
100
100
90
80
70
60
50
40
40
28
30
20
10
0
5
10
3
0
0
14
How to contact us
Medical Devices Sector – Saudi Food and Drug Authority
SFDA – 3292 North Ring road An Nafel Area Unit (1)
Riyadh 13312 – 6288 KSA
Tel +966 1 2038222
Fax: +966 1 2757245
www.sfda.gov.sa
[email protected]
www.sfda.gov.sa
[email protected]