Transcript Setting Local Standards Workshop Commissioners/Managers

Helen Cochrane, Consultant in Commissioning
Stacey Smith, Deputy Director, CRI
Local Standards
 Model/System effectiveness, continued and consistent
treatment based on recovery and reintegration
 Parent/Carer effectiveness, meeting ambitions of service
users and their families
 Organisational effectiveness, how organisations enhance
and improve the working environment to deliver effective
interventions
 Partnership effectiveness, how workers and organisations
work with partners to maximise the benefits for service
users and parents/carers
 Effectiveness of commissioner/provider relationships
Model/System effectiveness, continued and
consistent treatment based on recovery and
reintegration
 Movement of service users through the system
 Between organisations
 Across modalities
 Prison to community and visa versa
 Consistency in prescribing practice
 Between organisations
 Within treatment system
 Initiation of movement through treatment systems with
special attention to exits and recovery
 Quality of care planning and building in pathways for
housing, employment and community engagement
Parent/Carer effectiveness, meeting ambitions of
service users and their families
 More responsive to the needs of families and carers
 Engagement of clinicians with families or significant others
in the treatment journey of service users
 Sustainable benefits and support for service users and
parents/carers following exit from medical treatment
 Development of ‘recovery champions’ to ensure families
are part of the recovery journey
Organisational effectiveness, how organisations
enhance and improve the working environment
to deliver effective interventions
 Improved working environments improve outcomes for
service users
 Management of change in a continually demanding
environment
 Political
 Financial
 Local community and changing drug profiles
 The role of the organisation and its relationship with the
treatment system and rehabilitation process
Partnership effectiveness, how workers and
organisations work with partners to maximise the
benefits for service users and parents/carers
 Joint understanding of case management and care
planning by workers and managers across partner
organisations
 Joint working arrangements and pathways that are
used
 Arrangements for working together:
 Sharing of information
 Input and progress in care planning
 communication
Effectiveness of commissioner/provider
relationships
 Sufficient leadership and vision to commission and
deliver effective services – where and how
 Commissioner’s assessment of quality and the role of
providers in supporting this
 Development of commissioner/medical relationships
 Development of commissioner/provider relationships
Workshop Task
 Presentation – 10 mins
 Discuss within the group and agree upon 4/5
standards that the group feels are important to best
practice – 50 mins
 Be aspirational
 Be creative
 Go beyond basic standards
 Feed back key standards at the ‘end of day’ plenary
session.
Many thanks for your time
Helen Cochrane
07595 023190
[email protected]
Stacey Smith
07711 08 7732
[email protected]